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Find out how algorithmic tools are used in public organisations

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9 records
Capability Computer linguistics
  • Chatbot to filter and resolve public enquiries and where necessary, hand-off to a live advisor for further review.

  • A chatbot to assist website and telephone users find information faster.

  • NORMA is an internal tool that allows staff at NICE to search NICE published guidance and recommendations quickly by undertaking a simple keyword or recommendation search.

  • AI lesson assistant for UK teachers to create personalised lesson resources for their classes, with the aim of reducing teacher workload.

  • An AI-powered writing assistant tool that enhances job adverts by analysing and optimising language for inclusivity, engagement and effectiveness.

  • A tool for suggesting relevant guidance and services for British nationals abroad.

  • A search tool to support identification of current Senior Civil Servants with career profiles that match requirements for senior digital role vacancies.

  • Ask Ops Chatbot is a prototype tool that uses a Large Language Model to provide users with accurate and speedy answers 24/7 to questions about internal HR guidance.

  • The NHS.UK website receives thousands of reviews each year about NHS services. This tool automates a previously manual process by using natural language processing (NLP) techniques to improve efficiency, scalability, and use…