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Find out how algorithmic tools are used in public organisations

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10 records
Function General public services
  • Chatbot to filter and resolve public enquiries and where necessary, hand-off to a live advisor for further review.

  • The Pension Calculator estimates your potential retirement income and helps you plan how much to save to reach your financial goals for retirement.

  • CARS(V) is a semi-automated workflow routing solution which identifies the likely complexity of visitor visa applications based on applicant’s declared attributes.

  • A tool for suggesting relevant guidance and services for British nationals abroad.

  • A search tool to support identification of current Senior Civil Servants with career profiles that match requirements for senior digital role vacancies.

  • Ask Ops Chatbot is a prototype tool that uses a Large Language Model to provide users with accurate and speedy answers 24/7 to questions about internal HR guidance.

  • The NHS.UK website receives thousands of reviews each year about NHS services. This tool automates a previously manual process by using natural language processing (NLP) techniques to improve efficiency, scalability, and use…

  • An algorithm to assist in the identification of digital records of long-term historic value and digital information assets that hold no long-term value.

  • Related Links is a recommendation engine built to aid navigation of GOV.UK by providing relevant onward journeys from a content page.

  • This algorithmic tool helps to categorise emails sent to the Information Commissioner’s Office (ICO)’s registration inbox and sends out auto-replies in specific cases.