Make child maintenance deductions from an employee's pay

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When you must contact the Child Maintenance Service

You must contact the Child Maintenance Service within 10 days if:

  • you’re asked to set up a deduction from earnings order (DEO) for someone who does not work for you
  • there’s a problem setting up an employee’s DEO
  • your employee leaves your employment
  • your business stops trading

How to contact the Child Maintenance Service

You can either:

Child Maintenance Service Employer Payment Team
[email protected]
Telephone: 0800 232 1961
Textphone: 18001 0800 171 2345
Monday to Friday, 8am to 5pm
Find out about call charges

Christmas and New Year closing times

The Child Maintenance Service helpline will be closed on:

  • Wednesday 25 December 2024
  • Thursday 26 December 2024
  • Friday 27 December 2024
  • Wednesday 1 January 2025
View a printable version of the whole guide

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