Trusted trader and care home review sites: improvement of practices
Five online review sites have committed to improvements that will give people a more complete picture when making buying decisions.
Timetable
Date | Action |
---|---|
11 February 2016 | Outcome of work with trusted trader and care home review sites published |
18 January 2016 | Case opened into the practices of a number of online review sites |
19 June 2015 | Report on call for information into online reviews and endorsements published |
Case closed
11 February 2016: Two websites for finding tradespeople and three care home review sites have all agreed to improve their practices to address concerns that were raised following a call for information by the Competition and Markets Authority (CMA) on online reviews and endorsements.
- (11.2.16)
- (11.2.16)
- Giving a balanced picture: do’s and don’ts for online review sites (11.2.16)
- (11.2.16)
- (11.2.16)
- Press release: Online review sites commit to improve practices (11.2.16)
Contacts
Team leader
David Hart ([email protected], 020 3738 6849)
Project director
Jon Riley ([email protected], 020 3738 6143)
Senior responsible officer
Nisha Arora ([email protected], 020 3738 6853)
Updates to this page
Published 18 January 2016Last updated 11 February 2016 + show all updates
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Case closed: Advisory letters and summary of agreements published.
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First published.