Derivative residence cards
Report a lost or stolen card
Your card has been lost or stolen
Email [email protected] immediately if your derivative residence card has been lost or stolen. You must include:
- your full name, date of birth and nationality
- your contact details
- your passport number
- your derivative residence card reference number
- your police case reference number
- when, where and how the loss or theft occurred
You must contact the police to report the loss or theft and get a police case reference number.
Your card is damaged
Report a damaged card to [email protected].
Include the following in your email:
- your full name, date of birth and nationality
- your contact details
- your passport number
- your derivative residence card reference number
- what the damage is
You can also send this information by post.
Freepost RRYX-GLYU-GXHZ
Returns Unit
PO Box 163
Bristol
BS20 1AB