Collection

HS2 Ltd Residents’ Commissioner

A collection of reports and resources related to the Residents’ Commissioner, and more information about what they mean for the project and for members of the public affected by HS2.

• From: High Speed Two (HS2) Limited
• Published: 30 September 2015
• Last updated: 28 November 2024 — See all updates

As the HS2 project progresses, there is a need for more open and transparent communication with all residents who are affected by it, and for an impartial monitor to oversee this.

The independent Residents’ Commissioner, Stewart Jackson, makes sure that HS2 Ltd fulfils the commitments in the HS2 community engagement strategy.

The role also includes producing periodic reports and overseeing and monitoring HS2 Ltd’s obligations to the public as set out in the Residents’ charter.

In addition, the Residents’ Commissioner meets regularly with the Minister for HS2 and with the HS2 Ltd Chief Executive about emerging trends and concerns.

The role does not include:

• investigating individual cases
• acting as an arbitrator for individual resident concerns
• dealing with complaints, except specifically with regard to small value disputes. Information about this can be found in Faster evaluation of small-value disturbance disputes

The Residents’ Commissioner can be contacted by email on [email protected]

Residents’ Commissioner reports

• HS2 Residents’ Commissioner report 21
  • 1 November 2024
  • Independent report
• HS2 Residents’ Commissioner report 20
  • 9 May 2024
  • Independent report
• HS2 Residents’ Commissioner report 19
  • 15 December 2023
  • Independent report
• HS2 Residents’ Commissioner report 18
  • 28 June 2023
  • Independent report
• HS2 Residents’ Commissioner report 17
  • 18 January 2023
  • Independent report
• HS2 Residents’ Commissioner report 16
  • 29 November 2021
  • Independent report
• HS2 Residents’ Commissioner report 15
  • 7 June 2021
  • Independent report
• HS2 Residents’ Commissioner report 14
  • 21 December 2020
  • Independent report
• HS2 Residents’ Commissioner report 13
  • 3 April 2020
  • Independent report
• HS2 Residents’ Commissioner report 12
  • 18 October 2019
  • Independent report
• HS2 Residents’ Commissioner report 11
  • 10 April 2019
  • Independent report
• HS2 Residents’ Commissioner report 10
  • 15 November 2018
  • Independent report
• HS2 Residents’ Commissioner report 9
  • 8 June 2018
  • Independent report
• HS2 Residents’ Commissioner report 8
  • 1 February 2018
  • Independent report
• HS2 Residents’ Commissioner report 7
  • 28 September 2017
  • Independent report
• HS2 Residents’ Commissioner report 6 - March 2017
  • 2 March 2017
  • Independent report
• HS2 Residents’ Commissioner report 5 - September 2016
  • 7 October 2016
  • Independent report
• HS2 Residents’ Commissioner report 4 - May 2016
  • 26 May 2016
  • Independent report
• HS2 Residents’ Commissioner report 3 - February 2016
  • 4 February 2016
  • Independent report
• HS2 Residents’ Commissioner report 2 - September 2015
  • 30 September 2015
  • Independent report
• HS2 Residents’ Commissioner report 1 - May 2015
  • 4 June 2015
  • Independent report

Residents’ Charter

• HS2 residents' charter
  • 7 July 2017
  • Policy paper

HS2 Ltd response to Residents’ Commissioner’s report

• HS2 Ltd response to Residents' Commissioner's report 21
  • 28 November 2024
  • Correspondence
• HS2 Ltd response to Residents' Commissioner's report 20
  • 8 August 2024
  • Correspondence
• HS2 Ltd response to Residents' Commissioner's report 19
  • 1 February 2024
  • Correspondence
• HS2 Ltd response to Residents' Commissioner's report 18
  • 17 July 2023
  • Correspondence
• HS2 Ltd response to Residents' Commissioner's report 17
  • 24 March 2023
  • Correspondence
• HS2 Ltd response to Residents' Commissioner's report 16
  • 11 March 2022
  • Correspondence
• HS2 Ltd response to Residents' Commissioner's report 15
  • 3 August 2021
  • Correspondence
• HS2 Ltd response to Residents' Commissioner's report 14
  • 4 March 2021
  • Correspondence
• HS2 Ltd response to Residents' Commissioner's report 13
  • 6 July 2020
  • Correspondence
• HS2 Ltd response to Residents' Commissioner's report 12
  • 7 January 2020
  • Correspondence
• HS2 Ltd response to Residents' Commissioner's report 11
  • 18 July 2019
  • Correspondence
• HS2 Ltd response to Residents' Commissioner's report 10
  • 1 February 2019
  • Correspondence
• HS2 Ltd response to Residents' Commissioner's report 9
  • 28 August 2018
  • Correspondence
• HS2 Ltd response to Residents' Commissioner's report 8
  • 11 April 2018
  • Correspondence
• HS2 Ltd response to Residents' Commissioner's report 7
  • 3 November 2017
  • Correspondence
• Response to Residents' Commissioner's report 6
  • 7 July 2017
  • Correspondence
• Response to Residents' Commissioner's report: November 2016
  • 6 December 2016
  • Correspondence
• Response to Residents' Commissioner's report: May 2016
  • 25 August 2016
  • Correspondence
• Response to Residents' Commissioner's report: February 2016
  • 18 February 2016
  • Correspondence
• Response to Residents' Commissioner's report: November 2015
  • 6 November 2015
  • Correspondence
• Response to Residents' Commissioner's report: June 2015
  • 16 July 2015
  • Correspondence

News

• Department for Transport appoints new HS2 Residents’ Commissioner
  • 25 April 2022
  • News story

Related resources

Additional information regarding property, residents and compensation.

• HS2 Property information
• Claim compensation if your property is affected by HS2
• HS2 Safeguarding information
• Faster evaluation of small-value disturbance disputes

• HS2 Phase One information papers: property, compensation and funding (series C)
  • 23 February 2017
  • Policy paper

Published 30 September 2015
Last updated 28 November 2024 + show all updates

1. 28 November 2024

   HS2 Ltd response to Residents' Commissioner's report 21 added

2. 1 November 2024

   HS2 Residents’ Commissioner report 21 added

3. 9 May 2024

   HS2 Residents’ Commissioner report 20 added

4. 1 February 2024

   HS2 Ltd response to Residents' Commissioner's report 19 added

5. 15 December 2023

   Added HS2 Residents’ Commissioner report 19.

6. 17 July 2023

   Added HS2 Ltd response to Residents' Commissioner's report 18

7. 28 June 2023

   Added HS2 Residents’ Commissioner report 18

8. 24 March 2023

   Added HS2 Ltd response to Residents' Commissioner's report 17.

9. 18 January 2023

   Added HS2 Residents’ Commissioner report 17.

10. 25 April 2022

    Stewart Jackson has been appointed independent HS2 Ltd Residents’ Commissioner.

11. 11 March 2022

    Added HS2 Ltd response to Residents' Commissioner's report 16.

12. 29 November 2021

    Added HS2 Residents’ Commissioner report 16.

13. 3 August 2021

    Added HS2 Ltd response to Residents' Commissioner's report 15

14. 7 June 2021

    Residents report 15 added

15. 4 March 2021

    Added HS2 Ltd response to Residents' Commissioner's report 14.

16. 21 December 2020

    Added HS2 Residents’ Commissioner report 14

17. 12 November 2020

    Added HS2 Residents’ Commissioner report 14

18. 6 July 2020

    Added HS2 Ltd response to Residents' Commissioner's report 13.

19. 3 April 2020

    Report 13 added

20. 7 January 2020

    HS2 Ltd response to report 12 added

21. 18 October 2019

    Residents' Commissioner report 12 added

22. 18 July 2019

    Response to report 11 added

23. 10 April 2019

    Report 11 added

24. 1 February 2019

    HS2 response to report 10 added

25. 15 November 2018

    Report 10 added

26. 8 June 2018

    Report 9 added

27. 11 April 2018

    HS2 Ltd's response to the 8th RC report added

28. 5 February 2018

    Residents' Commissioner report 8 added

29. 3 November 2017

    Collection updated to include HS2 response to the 7th residents' commissioner report

30. 28 September 2017

    Residents' Commissioner report 7 added

31. 7 July 2017

    Response to the sixth Residents' Commissioner report added

32. 2 March 2017

    6th Residents' Commissioner report added

33. 30 September 2015

    First published.