Changes to application decision making timeframe
An increase of 20% in applications for registration has caused a delay in decision making responses.
At the OISC, we decide on applications for registration to provide immigration advice or services. We aim to make a decision on applications within four months from the date of submission. This time allows for amendments, the collection of documents, and the completion of the competence assessment process.
In recent months, the number of applications for registration has risen by 20% and this, along with the introduction of new technologies, has meant that we have not been able to address all applications within the four-month period.
We apologise for any inconvenience these delays have caused to those of you who have been affected.
We will continue to complete the decision making process within four months for as many applications as we can. However, if the current levels of demand continue, we anticipate the approval process temporarily may take up to six months.
We assure you we are working tirelessly to minimise these delays.
We will share further updates on this in the coming months. In the meantime, if you need further assistance, please contact Customer Services via our portal or by emailing the team: [email protected]