News story

DBS Christmas and New Year Opening Times 2024

DBS' Contact Centre will operate under reduced hours over the Christmas and New Year period.

Our Contact Centre will be operating under reduced hours over the Christmas and New Year period. Core DBS services and turnaround times for DBS checks and barring decisions will not be affected, and employers and customers should continue to access our services as normal.  

Online services such as the Update Service and online tracking  will also available as usual over Christmas.

Date Opening hours
23rd December 9am to 5pm
24th December 9am to 3pm
Christmas Day Closed
Boxing Day Closed
27th December 9am to 5pm
30th December 9am to 5pm
31st December 9am to 3pm
New Year’s Day Closed
2nd January 9am to 5pm
3rd January 9am to 5pm

Updates to this page

Published 23 December 2024