TGI Fridays’ operator, Thursdays UK Limited, in administration: information for employees and creditors
On 7 October 2024 the operator of TGI Fridays entered administration. This page gives information on how to claim redundancy or register as a creditor.
On 7 October 2024 Thursdays UK Limited, operating under the brand ‘TGI Fridays UK’, entered administration and Daniel Smith and Julian Heathcote of Teneo Financial Advisory Limited were appointed as Joint Administrators. Immediately following the appointment, the Joint Administrators completed a sale of 51 sites, including the transfer of 2,389 employees. Thirty-five restaurants were excluded from the sale and have been closed, resulting in 1,012 redundancies.
This will be a worrying time for employees, as well as creditors. Government will do all it can to support them.
If you are an employee or creditor of Thursdays UK Limited, this page will provide you with advice and information.
Information for employees:
In the event of dismissal
If you are dismissed, you might be entitled to statutory redundancy pay, arrears of pay, compensatory notice pay and holiday pay from the Insolvency Service.
Information about your rights, how to apply and how we calculate payments is available on GOV.UK.
Who is eligible
You can apply to the Insolvency Service for redundancy and other payments if you worked for Thursdays UK Limited under an employment contract and have been dismissed.
Workers and self-employed contractors who provided services to Thursdays UK Limited are not eligible to apply. Instead, these individuals should contact the administrator to register as creditors.
Company directors
Check if you can apply for redundancy payments if you have been dismissed and were a director.
How to apply
Within 7 days of their appointment, the administrators will write to all dismissed employees to provide them with the relevant information to make a claim for redundancy payments.
The administrators will give details about how to apply and will also give you a case reference number (example: CN12345678). Once you have this information, you can apply online.
Employees that have not been contacted within 7 days of the administrators’ appointment can email them at:
Paying your claim
On average it takes 12 days to process and pay claims. However, sometimes we need to get additional information from the individual or from the administrator, which can take a bit of time. We’ll contact you directly if we need anything further from you. We always try to pay eligible claims within six weeks of receiving the application.
To allow us to deal with everyone’s application as quickly as possible, please do not contact us to check the status of your application until after the six weeks have passed.
Getting help with your application for redundancy payments
If you need help completing your application, you can contact the Redundancy Payments helpline on 0330 331 0020.
When calling, please have your case reference number (Example: CN12345678) and National Insurance number to hand. If you do not have a case reference number, please contact the administrator.
You can also contact us using our online contact form
If you need to email us after submitting your claim, only use the email address you gave on your application form. Otherwise, we won’t be able to respond to you for security reasons.
Other support available to you
Information about helping you find work and claim benefits.
Factsheet: finding a new job, managing your finances and benefits available to you (PDF, 487 KB, 2 pages)
Information for creditors and suppliers
If you were a supplier to Thursdays UK Limited and are owed money you should register as a creditor. You are a creditor if:
-
you have not been paid for goods or services you have supplied
-
you have paid Thursdays UK Limited for goods or services that you have not received
You can contact the administrators by emailing: