News story

VMD web services: update 4 March 8am

Update: Web services, such as the Special Imports System and the PID have now been restored

• From: Veterinary Medicines Directorate
• Published: 2 March 2020
• Last updated: 4 March 2020 — See all updates

The VMD web services have now been restored.

The following online application services are currently unavailable:

• Special Import Certificates
• Export Certificates
• Product Information Database
• Adverse Reaction Reporting
• Register of SQP Retailer Premises
• Register of SQPs
• List of Accredited Internet Retailers
• Register of Specific Manufacturing Authorisations

Special Import Certificates

In urgent cases you may purchase and use an imported veterinary medicine prior to obtaining a certificate from the VMD. This is a special dispensation which only applies to the VMD online system whilst this service is unavailable. You should obtain an import certificate retrospectively as soon as possible.

We are working on the problem and this notice will be updated once we know more or the services have been restored.

If you have any urgent issues please contact [email protected]

We apologise for any inconvenience.

Published 2 March 2020
Last updated 4 March 2020 + show all updates

1. 4 March 2020

   VMD web services have now been restored

2. 2 March 2020

   First published.