Media enquiries
Contact our media teams if you’re a journalist with a media enquiry or interview request.
For general enquiries contact the National Customer Contact Centre - email [email protected] or telephone 03708 506 506.
To report an environment incident call our 24/7 hotline on 0800 80 70 60.
Nationwide and specialist media
National and specialist media: 0330 041 6560
For urgent national media enquiries out of hours, call the duty press officer on 0345 051 8486.
English regions
East
Essex, Norfolk, Suffolk, Cambridgeshire and Bedfordshire: 0800 917 9250
Lincolnshire and Northamptonshire: 0800 917 9265
Midlands
Staffordshire, Warwickshire, Birmingham and the Black Country: 0800 917 9267
Shropshire, Herefordshire, Worcestershire and Gloucestershire: 0800 917 9258
Derbyshire, Nottinghamshire and Leicestershire: 0800 917 9264
North East
Northumberland, Durham and Teesside: 0800 917 9251
Yorkshire: 0800 917 9243
North West
Cumbria and Lancashire.
0800 917 9252
Greater Manchester, Merseyside and Cheshire.
0800 917 9270
South East
Berkshire, Buckinghamshire south of and including Aylesbury, East Sussex, Hampshire, Hertfordshire, Kent, London, most of Oxfordshire, Surrey and West Sussex. This includes Bracknell Forest, Brighton and Hove, the Isle of Wight, Luton, Medway, Portsmouth, Reading, Slough, Southampton, West Berkshire, Windsor and Maidenhead and Wokingham.
0800 141 2743
South West
Avon, Dorset, Somerset, the unitary authorities of Bristol, Bournemouth and Poole, most of Wiltshire and parts of Hampshire and Gloucestershire: 0800 917 9271
Devon and Cornwall: 0800 917 9266