Construction Industry Scheme: payments
Phone
Call HMRC for advice on how to make Construction Industry Scheme payments.
Have your Accounts Office reference number with you when you call.
HMRC does not take payments on this phone line.
Industrial action
Due to industrial action between 23 December 2024 and 14 February 2025, you may wait longer than usual to speak to an adviser.
If you can, you should use our online services rather than waiting to speak to us on the phone.
For example, you can check when you can expect a reply from HMRC to find out the status of your Construction Industry Scheme refund — you should only call us if the date has passed.
For technical support with online services use the Online Services helpdesk.
Telephone:
0300 200 3401
Opening times:
Our phone line opening hours are:
Monday to Friday: 8am to 6pm
Closed on Saturdays, Sundays and bank holidays.
You can also find out information in your business tax account.
Post
Construction Industry Scheme deductions are paid through PAYE, find out more about how to pay employers’ PAYE.
You do not need to include a street name, city name or PO box when writing to this address.
Couriers should use a different address.
HMRC
Direct
BX5 5BD
United Kingdom