Personal information charter

The standards you can expect from the Mining Remediation Authority when we collect, hold or use your personal information.


We will ensure that we treat all personal information in accordance with data protection legislation, including the General Data Protection Regulation and Data Protection Act 2018.

When we, or our agencies, collect, hold, use or process in any way your personal data, you are entitled to be told:

  • the purpose for which the data is being used and our lawful basis for processing it
  • how long we will keep your data and who we will share it with
  • whether it will be transferred or accessed outside the UK or EU and what legal safeguards are in place to protect it
  • about any rights you may have, including the right to access your information or to object to its being used
  • about your right to complain to the information commissioner if you feel that your personal information has been mishandled
  • about the identity of our data protection officer (an independent advisor on data protection matters)

You are also entitled to have your personal information:

  • protected and kept secure
  • kept accurate and up to date
  • not used for purposes which are incompatible with those for which it was collected
  • kept only for as long as it is needed for the purpose for which it was collected (unless it must be kept as part of the historical record)

How to access your personal information

You have a right to request a copy of your personal details at any time to check the accuracy of the information held.

If you are making a request, please provide as much information as possible about what information you think we hold.

Email your request to [email protected] or write to us at:

Data protection officer
Mining Remediation Authority
200 Lichfield Lane
Mansfield
NG18 4RG

Data protection officer

If you have any concerns about how we are handling your personal data, you can contact our data protection officer, who provides independent advice and monitoring of our use of personal information.

They can be contacted on email at [email protected] or you can write to us at:

Clare Wasteney
Data protection officer
Mining Remediation Authority
200 Lichfield Lane
Mansfield
NG18 4RG

Privacy notices

Mining Remediation Authority privacy policy