An inspection of the EU Settlement Scheme
The Chief Inspector's report on the Home Office’s preparations for the launch of the EU Settlement Scheme.
Documents
Details
The inspection examined:
- governance of the EU Settlement Scheme Project
- staffing assumptions and workforce planning and management, including training and guidance provided to EU Settlement Scheme caseworkers and staff in the Settlement Resolution Centre
- the design, testing and development of the Scheme up to the end of the PB2 phase, including the trialling of the ‘EU Exit: ID Document Check app’, the accessibility of the Scheme for vulnerable applicants, and the Home Office’s internal and external communications regarding the Scheme