Form

Claim expenses for a cancelled theory test or driving test

Apply for a refund of out-of-pocket expenses if your theory test or driving test was cancelled with less than 3 clear working days’ notice.

From:
Driver and Vehicle Standards Agency
Published
1 January 2009
Last updated
24 May 2024 — See all updates

Applies to England, Scotland and Wales

Documents

Apply for a refund of out-of-pocket expenses for a cancelled driving test

PDF, 177 KB, 3 pages

How to claim expenses for a cancelled theory test or driving test

HTML

Details

You can apply for a refund of out-of-pocket expenses if the Driver and Vehicle Standards Agency (DVSA) cancelled your theory test or driving test at short notice.

‘Short notice’ means less than 3 clear working days’ notice. Working days do not include Sundays and public holidays.

You cannot claim if your test is cancelled because of:

  • bad weather or poor light
  • problems with your vehicle
  • driver problems, for example, you were ill on the day

Check the guidance on what you can claim, fill in the application form and send it to DVSA with the right evidence.

How to make a claim

  1. Download and save the form to your device.

  2. Open the form on your device and fill it in.

  3. Print the filled in form and sign it.

  4. Scan or take a clear photo of each page of the form.

  5. Email the scan or photos to DVSA. You also need to attach scans or photos of the supporting documents the form asks for (for example, receipts).

DVSA driving test expenses claims
[email protected]

Other ways to apply

You can also send the claim by post. Send your claim form and any supporting documents to:

DVSA
PO Box 349
Newcastle-upon-Tyne
NE12 2GN

Updates to this page

Published 1 January 2009
Last updated 24 May 2024 + show all updates

  1. Updated 'How to claim expenses for a cancelled theory test or driving test' to add guidance on what you can claim for if you had hired a car for your driving test.

  2. Added information about sending a claim by email.

  3. Updated the address that applications need to be sent to for a cancelled theory test.

  4. Updated to make it clear that you cannot claim for out-of-pocket expenses if your test is cancelled as a result of local restrictions introduced to help stop the spread of coronavirus (COVID-19).

  5. Updated the application form and guidance notes with a new address where applications for expenses for cancelled driving tests should be sent.

  6. Updated with the latest version of the form.

  7. Updated with the latest version of the form.

  8. Updated the application form for claiming out-of-pocket expenses.

  9. Published an updated version of the application form.

  10. First published.

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Part of Learn to drive a car: step by step

  1. Step 1 Check you're allowed to drive

    Most people can start learning to drive when they’re 17.

    1. Check what age you can drive
    2. Requirements for driving legally
    3. Driving eyesight rules

  2. Step 2 Get a provisional licence

    1. Apply for your first provisional driving licence £34 to £43

  3. Step 3 Driving lessons and practice

    You need a provisional driving licence to take lessons or practise.

    1. The Highway Code
    2. Taking driving lessons
    3. Find driving schools, lessons and instructors
    4. Practise vehicle safety questions

  4. and Prepare for your theory test

    1. Theory test revision and practice
    2. Take a practice theory test
    3. Theory and hazard perception test app

  5. Step 4 Book and manage your theory test

    You need a provisional driving licence to book your theory test.

    1. Book your theory test £23
    2. What to take to your test
    3. Change your theory test appointment
    4. Check your theory test appointment details
    5. Cancel your theory test

  6. Step 5 Book and manage your driving test

    You must pass your theory test before you can book your driving test.

    1. Book your driving test £62 to £75
    2. What to take to your test
    3. Change your driving test appointment
    4. Check your driving test appointment details
    5. Cancel your driving test

  7. Step 6 When you pass

    You can start driving as soon as you pass your driving test.

    You must have an insurance policy that allows you to drive without supervision.

    1. Find out about Pass Plus training courses