FOI release

BSCC-FOI-0624-HD: facilities management

Updated 10 July 2024

© Crown copyright 2024

This publication is licensed under the terms of the Open Government Licence v3.0 except where otherwise stated. To view this licence, visit nationalarchives.gov.uk/doc/open-government-licence/version/3 or write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email: [email protected].

Where we have identified any third party copyright information you will need to obtain permission from the copyright holders concerned.

This publication is available at https://www.gov.uk/government/publications/biometrics-and-surveillance-camera-commissioner-foi-responses-2024/bscc-foi-0624-hd-facilities-management

Tony Eastaugh CBE
Biometrics and Surveillance Camera Commissioner
2 Marsham Street
London
SW1P 4DF

27 June 2024

https://www.gov.uk/government/organisations/ biometrics-and-surveillance-camera- commissioner

To: [redacted] Ref: BSCC-FOI-0624-HD

Letter by email

Dear [redacted]

I write in response to an email received by my office on 21 June 2024, in which you asked:

“I would be most grateful if you would provide me, under the Freedom of Information Act, the following information regarding your facilities management approach:

  • How are facilities management services (hard FM, soft FM or TFM) handled across your estates?

  • If any services are outsourced, which services and to which suppliers?

  • What are the start dates and durations of these contracts, including the end date, and which services are included in each?

  • What are the values of the contracts?

  • Is there an extension clause in the contract(s) and if so, what is the duration of the extension?

  • Has a decision been made yet on whether the contract(s) are being either extended or renewed?

  • What is the job title of the senior officer (outside of procurement) responsible for the contract(s)?

  • Do you utilise any outsourced helpdesk or FM integrator services? If so, with which supplier(s)?

  • Which software solution(s) are used to manage your corporate property/assets including facilities management (CAFM)?”

Your request has been handled as a request for information under the Freedom of Information Act 2000.

I am a commissioner independent of, but appointed by, government. My office is an arm’s length body of the Home Office and facilities management responsibility is managed by the Home Office. I therefore do not hold the information that you have requested.

You may wish to consider a separate request to be made to the Home Office under the provisions of the Freedom of Information Act should you still require the information you have asked for.

If you are dissatisfied with this response you may request an independent internal review of our handling of your request by submitting a complaint within two months to the address below, quoting reference, BSCC-FOI-0624-HD. If you ask for an internal review, it would be helpful if you could say why you are dissatisfied with the response.

Mark Greenhorn

14th Floor Lunar House Building
40 Wellesley Road
Croydon
CR9 2BY

e-mail: [email protected]

As part of any internal review, our handling of your information request will be reassessed by staff who were not involved in providing you with this response. If you remain dissatisfied after this internal review, you would have a right of complaint to the Information Commissioner as established by section 50 of the Freedom of Information Act.

Kind regards,

Tony Eastaugh CBE

Biometrics and Surveillance Camera Commissioner Email: [email protected]

Back to top