Charities: service availability and issues
Check the availability and any issues affecting the Charities online service.
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Latest updates on the availability and any issues affecting the Charities online service.
Updates to this page
Published 1 January 2014Last updated 28 November 2024 + show all updates
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Planned downtime from 8am to 8:30pm on Sunday 8 December 2024 has been added.
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Planned downtime from 9:30pm to 10:30pm on Saturday 14 September 2024 has been added.
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Planned downtime from 8am on Saturday 13 July 2024 to 10pm on Sunday 14 July 2024 has been added.
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Planned downtime for Saturday 22 June 2024 7am to 9:15pm Sunday 23 June 2024 has been cancelled.
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Planned downtime from 7am Saturday 22 June to 5pm Sunday 23 June 2024 has been changed and is now from 7am Saturday 22 June to 9:15pm on Sunday 23 June 2024.
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Planned downtime from 7am on Saturday 22 June 2024 to 5pm Sunday 23 June 2024 has been added.
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Planned downtime from 6am to 10pm on Sunday 10 March 2024 has been changed and is now from 7am to 11pm on Sunday 10 March 2024.
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Planned downtime from 6am to 10pm on Sunday 10 March 2024 has been added.
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Planned downtime from 7:30am to 10:30pm on Sunday 18 February 2024 has been changed and is now from 6am to 11:45pm on Sunday 18 February 2024.
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This service will be unavailable from 7:30am to 10:30pm on Sunday 18 February 2024.
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Planned downtime for Saturday 9 December 2023 has been amended.
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Planned downtime from 9am to 5pm on Saturday 9 December 2023 has been added.
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Planned downtime from 7am to 10:30pm on Sunday 19 November 2023 has been cancelled.
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Planned downtime from 7am to 10:30pm on Sunday 19 November 2023 has been added.
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Planned downtime from 8am to 7pm on Sunday 8 October 2023 has been added.
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Planned downtime from 7am to 9pm on Sunday 10 September 2023 has been added.
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Planned downtime from 7am on Saturday 15 July 2023 to 6pm Sunday 16 July 2023 has been added.
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Planned downtime from 5am Sunday 9 July 2023 to 2am Monday 10 July 2023 has been added.
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Planned downtime from 8am to 3pm on Sunday 25 June 2023 has been added.
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Planned downtime from 8:10am on Sunday 16 April 2023 to 12:01am on Monday 17 April 2023 has been added.
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Planned downtime from 8:25am to 6pm on Sunday 26 March 2023 has been added.
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Planned downtime from 10:15am on Saturday 10 December 2022 to 6am on Sunday 11 December 2022 has been added.
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Planned downtime from 8:30am to 3:30pm on Sunday 11 September 2022 has been added.
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Planned downtime from Sunday 31 July 2022 8:15am to 7pm Sunday 31 July 2022 has been added.
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Planned downtime from 11:59pm on Monday 4 October 2021 to 12:30am Tuesday 5 October 2021 has been added.
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Planned downtime from 12pm to 12:30pm on Tuesday 5 October 2021 has been added.
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Planned downtime for 10am to midday on Monday 1 March 2021 has been added.
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The Charities online service is currently unavailable.
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Planned downtime for Friday 11 September 2020 6pm to 7am Monday 14 September 2020 has been added.
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The planned downtime for Wednesday 20 November 9pm to 6am Thursday 21 November 2019 has been changed to Thursday 21 November 9pm to 6am Friday 22 November 2019.
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This service will be unavailable from 9pm on Wednesday 20 November to 6am on Thursday 21 November. Information about this issue has been added.
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Downtime previously planned for 17 and 18 November will now take place on 24 and 25 November.
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Service issue for Thursday 8 November 2018 from 6pm to 11pm has been added.
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Planned downtime for 3 and 4 November will now take place on 17 and 18 November.
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Planned downtime for Saturday 3 November 2018 and Sunday 4 November 2018 added.
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Planned downtime for Sunday 22 April 2018 has been added.
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A service issue has been added as some customers are experiencing delayed submission responses.
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Service issues section has been updated.
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Planned downtime has been added to this page.
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First published.