Guidance

Child Benefit — service availability and issues

Updated 17 December 2024

Service availability

Full service available.

Report Child Benefit changes online.

Planned downtime

Friday 17 January 2025 10pm to 7am Monday 20 January 2025
Friday 24 January 2025 10pm to 7am Monday 27 January 2025
Friday 7 February 2025 10pm to 7am Monday 10 February 2025
Friday 21 February 2025 10pm to 7am Sunday 23 February 2025

Due to scheduled maintenance, you will be unable to access our online service from:

  • 10pm on Friday 17 January 2025 to 7am Monday 20 January 2025
  • 10pm on Friday 24 January 2025 to 7am Monday 27 January 2025
  • 10pm on Friday 7 February 2025 to 7am Monday 10 February 2025
  • 10pm on Friday 21 February 2025 to 7am Sunday 23 February 2025

We apologise for any inconvenience this may cause.

Service issues

None.

Other services

Check availability and issues for other services.