Corporate report

Coal Authority customer plan 2023 to 2026

Our vision to become an established customer orientated organisation will deliver the best end to end experiences for our customers internally and externally.

• From: Coal Authority
• Published: 24 October 2023

Documents

Coal Authority customer plan 2023 to 2026

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Coal Authority Customer Plan 2023 to 2026

PDF, 9.54 MB, 16 pages

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Details

Our customer plan for 2023 to 2026 sets the future direction for a consistent customer experience delivered through:

• best practise
• customer co-creation
• an insight led approach

Published 24 October 2023