Research and analysis

Consumer regulation review 2013 to 2014

The report sets out the social housing regulator’s approach to consumer regulation and includes case studies and lessons learned.

• From: Regulator of Social Housing
• Published: 1 September 2014

Applies to England

Documents

Consumer regulation review 2013 to 2014

PDF, 634 KB, 29 pages

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Details

The Homes and Communities Agency’s (HCA) consumer regulation review sets out the social housing regulator’s experience of the consumer regulation regime for social housing. The report explains how the HCA has gone about implementing the legislation on consumer regulation.

This was published when the Regulator of Social Housing was part of the Homes and Communities Agency

Published 1 September 2014