Transparency data

Customer service operations data: May 2020

Data on UK Visas and Immigration (UKVI) customer service operations.

• From: UK Visas and Immigration, Border Force, HM Passport Office and Immigration Enforcement
• Published: 28 May 2020

Documents

Customer service operations data: May 2020

ODS, 33.1 KB

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Details

This document contains data on the performance against service standards in relation to:

• intake & Performance against service standard in relation to replies to MP written correspondence (letters & emails) for UKVI, Immigration Enforcement, Border Force and HM Passport Office
• outstanding out of service standard MP written intake (letters & emails) for UKVI, Immigration Enforcement, Border Force and HM Passport Office

Published 28 May 2020