Corporate report

DCLG customer service lines report 2014

A report on DCLG’s progress towards implementing the principles in the December 2013 guidance for customer service lines.

• From: Ministry of Housing, Communities & Local Government (2018 to 2021)
• Published: 22 December 2014

This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government

Documents

DCLG customer service lines report 2014

PDF, 362 KB, 2 pages

This file may not be suitable for users of assistive technology.

Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email [email protected]. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

In December 2013 the government published guidance for customer service lines to help departments make decisions about their telephone prefixes.

This report sets out the Department for Communities and Local Government’s progress towards implementing the principles in the December 2013 guidance.

Published 22 December 2014