Corporate report

DVLA business plan 2019 to 2020

Our business plan 2019 to 2020 details what we will deliver in the year and includes our financial and volume forecasts.

• From: Driver and Vehicle Licensing Agency
• Published: 28 March 2019

Documents

DVLA business plan 2019 to 2020

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DVLA business plan 2019 to 2020

PDF, 2.77 MB, 27 pages

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Details

Our plans include:

• completing the migration of tachograph services from our legacy platforms
• developing and introducing a new driver and vehicle enquiry service
• supporting the Department of Environment and Rural Affairs and DFT’s Joint Air Quality Unit on the introduction of a national charging scheme for vehicles entering clean air zones
• focusing our enforcement activities and efforts on areas of higher evasion and persistent evaders whilst maintaining a consistent approach across the UK
• maintaining our position in the top 5 public sector best in class organisations for customer service.

Published 28 March 2019