Research and analysis

DVLA customer satisfaction 2022 to 2023

The DVLA customer satisfaction survey is used as a continuous measure of customer service satisfaction.

• From: Driver and Vehicle Licensing Agency
• Published: 2 June 2023

Documents

DVLA customer satisfaction 2022 to 2023

PDF, 396 KB, 1 page

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DVLA customer satisfaction summary report 2022 to 2023

PDF, 181 KB, 5 pages

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Details

The customer satisfaction survey 2022 to 2023 measures the satisfaction level of private motorists and commercial drivers when using DVLA services. This helps the agency to identify areas for improvement.

Published 2 June 2023