Research and analysis

DVLA: Post Office Customer Satisfaction Survey

A customer satisfaction survey of DVLA's customers at Post Office counters.

From:
Driver and Vehicle Licensing Agency
Published
12 October 2018

Documents

Post Office Customer Satisfaction Survey June 2018

PDF, 177 KB, 1 page

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Details

A survey to:

  • provide a single percentage figure of the level of customer satisfaction with DVLA services offered at the Post Office
  • assess customers’ awareness of DVLA’s online services
  • discover how customers remind themselves to pay their vehicle tax

Updates to this page

Published 12 October 2018

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