Policy paper

DWP Digital Strategy

The DWP Digital Strategy sets out how we will become digital by default by developing high quality digital services that people want to use.

• From: Department for Work and Pensions
• Published: 20 December 2012

This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government

Documents

DWP Digital Strategy

PDF, 159 KB, 32 pages

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DWP's response to the Government Digital Strategy

PDF, 35.9 KB, 4 pages

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Details

The DWP Digital Strategy sets out how the Department will become digital by default, by developing high quality digital services which people prefer to use.

It also explains how we will support people who currently do not or cannot use digital services, and the changes the Department needs to make to function as a digital business.

The Government Digital Strategy, published in November 2012, committed government to 14 actions. DWP’s response sets out how the Department will fulfil these actions.

Published 20 December 2012