Effective error management (EEM) course
This training course enables delegates to more effectively understand and manage error.
Documents
Details
Course aim
- Provide training for personnel undertaking key roles within an duty holder’s error management system (EMS)
- Provide an increased understanding of error management systems and safety management systems (SMS)
- Provide a clear understanding of the critical nature of roles in supporting an effective EMS and SMS within their organisation
- Increase understanding of the importance of an engaged safety culture, specifically just, reporting and learning cultures, additionally providing personnel with an ability to identify when these cultures require development
- Provide an understanding of the investigation process, its importance to the EMS, and the proactive steps delegates can take to support their organisation’s occurrence investigators
- Provide an understanding of the occurrence review group (ORG) process, its importance to the EMS and proactive steps personnel can take to support their organisation’s ORG process
Training is a blend of taught sessions, facilitated discussions and group exercises and is aimed at individuals who will undertake error management activity.
UK military personnel will be awarded the EEM joint personnel administrator (JPA) training record following successful completion of the course.
Units and duty holder organisations can directly purchase this and other safety management system training courses. MOD users can visit the safety training for error prevention (STEP) Defnet page for further information.
Applicability
The EEM course is aimed at those personnel involved in the day to day management and / or supervision of their station or unit EMS on behalf of the EMS owner. The EMS is an integral part of the safety management system and is normally owned by the aviation duty holder or accountable manager.
Contracted staff and overseas students who wish to attend an air safety course will need to apply through their STEP Point of Contact.
Prerequisite
Personnel should have human factors and error management foundation level training as a minimum before attending the course.
Before attending training, successful applicants must complete the following pre-reading:
Understanding can be gained from accessing local awareness training at your unit / organisation delivered by human factors qualified facilitators or instructors.
Duration
3 days
Location
A limited number of courses will be delivered at the Centre of Air Safety Training (CoAST), Defence Academy, Eisenhower, Shrivenham but to satisfy overall requirements, this course can also be delivered locally. Please contact your local STEP point of contact or email [email protected] for more details.
Application form
Before applying for this course, please read the course overview. If you are eligible to apply, complete the application form and return it to [email protected] with the course title as the subject title.
The closing date for applications is 10 weeks prior to the course start date and applications received after this date will not be accepted.
Once received, applications will be added to the waitlist and scrutinised approximately 9 weeks before the course. All candidates will be notified of the outcome with successful candidates receiving joining instructions approximately 6 weeks prior to the course.
Course dates
CoAST located course dates. For STEP courses at other locations, please contact your STEP point of contact.
Updates to this page
Published 10 November 2014Last updated 27 September 2024 + show all updates
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Effective error management course page updated and re-formatted.
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Email added for contractors and overseas applicants.
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The Earned error management course aim, applicability and prerequisites have been updated.
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First published.