Research and analysis

Exploring the costs and benefits of Making Tax Digital for VAT experienced by smaller businesses

This research explored how Making Tax Digital for VAT has affected mandated businesses in terms of costs and benefits, both financial and non-financial.

• From: HM Revenue & Customs
• Published: 23 March 2021

Documents

Exploring the costs and benefits of Making Tax Digital for VAT experienced by small businesses

Ref: HMRC research report 605

PDF, 696 KB, 47 pages

This file may not be suitable for users of assistive technology.

Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email [email protected]. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

This research provided evidence about how Making Tax Digital (MTD) for VAT has affected costs and benefits for mandated businesses.

The research explored:

• the kinds of financial and non-financial costs and benefits experienced
• how costs and benefits are changing over time
• how businesses perceive the balance of costs and benefits

The research involved 31 in-depth phone interviews with small businesses mandated to join MTD for VAT. Fieldwork was conducted between 17 February and 5 March 2020, before Covid-19 restrictions.

Published 23 March 2021