FOI release

Request for information regarding facilities management at the GCA

Published 17 July 2024

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This publication is available at https://www.gov.uk/government/publications/foi-request-facilities-management/request-for-information-regarding-facilities-management-at-the-gca

7th Floor, The Cabot
25 Cabot Square
London E14 4QZ
T: +44 (0) 207 215 6537
E: [email protected]
www.gov.uk/gca

Sent by email 3 July 2024

Freedom of Information Act: Request for information on Groceries Code Adjudicator activities

Thank you for your email of 5 June 2024 regarding facilities management and the GCA. You asked for the following information, which I have numbered for ease of reference:

  1. How are facilities management services (hard FM, soft FM or TFM) handled across your estates?
  2. If any services are outsourced, which services and to which suppliers?
  3. What are the start dates and durations of these contracts, including the end date, and which services are included in each?
  4. What are the values of the contracts?
  5. Is there an extension clause in the contract(s) and if so, what is the duration of the extension?
  6. Has a decision been made yet on whether the contract(s) are being either extended or renewed?
  7. What is the job title of the senior officer (outside of procurement) responsible for the contract(s)?
  8. Do you utilise any outsourced helpdesk or FM integrator services? If so, with which supplier(s)?
  9. Which software solution(s) are used to manage your corporate property/assets including facilities management (CAFM)?

Duty to confirm or deny whether the GCA holds the information

Under section 1(1) of the Freedom of Information Act 2000, anyone making a request for information to the GCA, as a public authority, is entitled to be informed in writing whether it holds that information, and if so, to be supplied with it.

The GCA does not hold the information you have requested. The GCA’s office space in The Cabot, 25 Cabot Square, London, E14 4QZ is leased from the Competition and Markets Authority (CMA). The CMA arranges the facilities management services for the GCA’s office space.

Appeals Procedure

If you wish to complain about the way in which your request for information has been handled, you may seek an internal review by writing, setting out the reasons you feel your request has not been dealt with effectively, to:

The FOI Review Co-ordinator
Groceries Code Adjudicator
7th Floor
25 Cabot Square
London
E14 4QZ

Alternatively, you can email: [email protected].

We will aim to deal with your Internal Review request within 20 working days of receipt or, if that is not possible, advise you of a date when we expect to complete the review.

If you are dissatisfied with the outcome of the Internal Review, you then have the right to appeal to the Information Commissioner’s Office. You can do this on the Information Commissioner’s Office website.

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