FOI release

RFI 092: Management of corporate estates and maintenance

Updated 23 October 2024

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This publication is available at https://www.gov.uk/government/publications/foi-responses-released-by-the-ssro-2024/rfi-092-management-of-corporate-estates-and-maintenance

RE: Freedom of Information request - Management of Corporate Estates and Maintenance

Thank you for your freedom of information request, received on 11 June 2024, and allocated reference number RFI 092.

Please find the answers to your questions below:

  • How are facilities management services (hard FM, soft FM or TFM) handled across your estates?

All facilities management services are provided by the Government Property Agency (GPA) under a Memorandum of Terms of Occupation (MOTO) based on the standard Civil Estate Occupancy Agreement.

  • If any services are outsourced, which services and to which suppliers?

We do not hold information about the suppliers to whom the GPA outsource the provision of any services.

  • What are the start dates and durations of these contracts, including the end date, and which services are included in each?

As above, we do not hold this information.

  • What are the values of the contracts?

As above, we do not hold this information.

  • Is there an extension clause in the contract(s) and if so, what is the duration of the extension?

As above, we do not hold this information.

  • Has a decision been made yet on whether the contract(s) are being either extended or renewed?

As above, we do not hold this information.

  • What is the job title of the senior officer (outside of procurement) responsible for the contract(s)?

Please enquire at: [email protected]

• Do you utilise any outsourced helpdesk or FM integrator services? If so, with which supplier(s)?

GPA provide an outsourced helpdesk and FM integrator services under the MOTO.

• Which software solution(s) are used to manage your corporate property/assets including facilities management (CAFM)?

We do not hold this information.

If you are dissatisfied with the handling of your request, you have the right to ask for an internal review. Internal review requests should be submitted within two months of the date of receipt of the response to your original request and should be addressed to: John Russell, c/o Enquiries, [email protected].

If you are not content with the outcome of the internal review, you have the right to apply directly to the Information Commissioner for a decision. The Information Commissioner can be contacted at: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF or ico.org.uk.

Many thanks,

Single Source Regulations Office

G51/G52 ,100 Parliament Street, London, SW1A 2BQ

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