Promotional material

Home Responsibilities Protection: communication resources

Messaging, information and other communications resources for organisations supporting people who may be impacted by missing Home Responsibilities Protection.


• From: HM Revenue & Customs
• Published: 12 September 2024
• Last updated: 21 November 2024 — See all updates

Documents

Quick guide to these resources – what they are and how to use them

HTML

Customer support guide

HTML

Information to help answer common questions

HTML

Social media messages

HTML

Social media images

ZIP, 17.3 MB

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A3 Posters

PDF, 1.4 MB, 7 pages

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A4 posters

PDF, 1.12 MB, 7 pages

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If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email [email protected]. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

Home Responsibilities Protection (HRP) was a scheme in operation from 1978 to 2010 to reduce the number of qualifying years of National Insurance (NI) contributions a person with caring responsibilities needed to receive a full pension. HRP was later replaced by National Insurance credits from 2010. 

A review of State Pensions by the Department for Work and Pensions (DWP) identified historical issues with the recording of HRP on people’s NI records.

HMRC and DWP are working with a range of organisations and other government departments to reach and support people, to establish their eligibility and if appropriate, make a claim for HRP.

We’ve provided these communications resources for stakeholders to use across their own channels to help share important information and consistent, supportive and helpful messages with impacted people, and also with people who support them.

Published 12 September 2024
Last updated 21 November 2024 + show all updates

1. 21 November 2024

   Updated the social media messages and posters.

2. 12 September 2024

   First published.