Guidance

A5/2024: Housing Benefit Award Accuracy Initiative for the financial year ending March 2025

Updated 27 November 2024

Who should read

All Housing Benefit staff

Action

For information

Subject

Housing Benefit Award Accuracy Initiative for financial year ending March 2025

Guidance manual

The information in this circular does not affect the content of the Housing Benefit (HB) Guidance Manual.

Queries

Extra copies of this circular and copies of previous circulars are available.

For queries about the technical content of this circular, contact: [email protected]

If you need to ask about the distribution of this circular, contact: [email protected]

Crown Copyright 2024
Recipients may freely reproduce this circular.

Introduction

1. The Department for Work and Pensions (DWP) will continue to work with local authorities (LAs) to tackle fraud and error through the Housing Benefit Award Accuracy (HBAA) Initiative from 1 April 2024 onwards and has secured funding of approximately £9.4 million for the financial year ending (FYE) March 2025. 

2. This circular sets out all the details of the HBAA Initiative for FYE March 2025. The funding is designed to support LAs undertaking the prescribed activities to proactively identify unreported changes and make sure the right amount of benefit is paid to the right person at the right time. 

3. In consultation with LA representatives on the Practitioners’ Operational Group , the Local Authority Partnership, Engagement and Delivery (LA-PED) division has agreed that participation should be in line with the Verify Earnings and Pensions (VEP) service. In other words, we shall assume that LAs will participate unless they provide exceptional reasons not to. Examples of exceptional reasons could include loss of building or a cyber-attack.  

4. An all LA HBAA and VEP Initiatives call was held on 21 March 2024 and the recording of this call can be found on Glasscubes (posted on 22 March 2024).

Background

5. The Spending Review of 2020 awarded DWP funding for a five-year period to support the baring down on Housing Benefit (HB) Fraud and Error through the HBAA Initiative. 

6. The first two years of the Initiative were impacted by LAs’ capacity to deliver because of the COVID-19 pandemic and, consequently, it was run on the basis of LAs ‘opting in’. However, the Initiative became mandatory for LAs to participate from year three onwards.

HBAA Initiative funding for FYE March 2025

7. A launch letter for FYE March 2025 (year five) was sent to all LAs on 21 February 2024, providing details of DWPs plans to continue focusing on improving award accuracy for HB with effect from 1 April 2024. 

8. LAs participating in the Initiative for the FYE March 2025 will receive additional funding to enable them to undertake the following activities: 

  • HB Full Case Reviews (FCRs

  • HB Matching Service (HBMS) referrals, including:  Self-employed Earnings Reviews (SERs

  • The correct recording of case interventions and case outcomes using LA IT systems only to inform SHBE (Single Housing Benefit Extract).

9. The frequently asked questions on the Initiative have been shared with LAs previously and ‘version 3’ is available on Glasscubes in the HBAA Initiative folder.  

10. Funding for FYE March 2025 was secured in the 2020 Spending Review. The settlement from HM Treasury included funding up to FYE March 2025. DWP has assured HM Treasury the funding will be used to pay for additional staff or to backfill for existing staff. 

11. However, LAs are permitted some flexibility to spend the funding on relevant activities carried out in connection with administering the HBAA Initiative. This could include the purchase of software that will make the HBAA Initiative review process more effective. Any use of robotics solutions must be in line with DWP policy. LAs should refer to the letters from Paul Selby sent by email to LAs on 15 February 2021 and 3 June 2021. 

12. LAs who choose to use part of the funding to purchase software should notify DWP at [email protected] as soon as possible with details of what has been purchased and the amount and or percentage of funding used. This information is required to form a complete picture of LA performance and potentially to help identify and share process efficiencies. 

13. LAs should note that if the option is taken to use funding for non-staffing solutions, full performance will still need to be maintained.

Volumes and maximum funding amount payable to each participating LA

14. The volumes and funding amount payable to each LA is provided at Annex D. These amounts will be confirmed in an HB subsidy circular and a single payment paid into LA bank accounts in April 2024. 

15. LAs should complete activities month by month leading to 100% completion of their funded activities by 31 March 2025. Funding continues to be based on the same unit costs as previous years: 

  • FCR £21.43  
  • SERs £31.16  
  • HBMS £13.26 

16. Do note that these unit costs are averages and we acknowledge that the complexities of some cases will mean that more time is needed to complete some reviews compared to others.

Move to Universal Credit

FCRs

17. As in other years, LAs will receive funding to support the completion of FCRs based on their proportion of high-risk cases. We acknowledge that a large proportion of these cases will be Working Age and, as such, will be subject to migration to Universal Credit (UC) action during FYE March 2025.  

18. On this basis we still expect LAs to undertake FCRs on Working Age cases but will want LAs to consider the complexity and duration needed to complete any of the Working Age FCRs highlighted as high risk (as there may be a risk of migration to UC action occurring before LA activities are complete). LAs are advised they can move down the list to choose cases that make best use of the funding provided, including Pension Age reviews which are not subject to migration to UC action.

HBMS and SERs

19. The funding for the completion of HBMS referrals and SERs has been tapered. This is due to the expectation that the numbers will significantly reduce as the year progresses in response to the UC migration of the Working Age HB caseload throughout the course of FYE March 2025.  

20. It is expected there will be a significant reduction in the overall Working Age HB caseload. So, we ask LAs to complete the HBMS referrals and SERs as soon as possible as this will maximise the opportunity to remove fraud and error in the HB caseload ahead of UC migration action.

Performance management approach

21. LA-PED’s Performance Development Team (PDT) receives regular performance information on the Initiative’s activities. PDT monitors this information and engages directly with LAs where volumes of activities undertaken do not appear to be in line with funding expectations. PDT will also consider the quality of outcomes achieved and will work with LAs to better understand underlying factors that may be influencing variations in these outcomes. 

22. As in previous years, PDT will send performance information to individual LAs which include both volumes of activities and the outcomes declared (in other words, changes in benefit entitlement).   

23. It is for individual LAs to profile completion of their activities. However, for performance management purposes, the assumption will be that LAs will complete 100% of their funded activities over the 12-month duration of the Initiative (which may include front ending HBMS referrals and SERs). 

24. PDT’s Performance Relationship Managers (PRMs) continue to undertake their routine regular calls with HB service managers within each LA. LAs should use this opportunity to discuss the HBAA Initiative and to provide details of their delivery plans. 

25. Many LAs will also be aware that PDT offer free professional consultancy support. If any LA wish to work with them on this, or any aspect of HB service delivery, they will assign someone to provide this support. LAs can contact PDT at [email protected]

Recovery of funds

26. DWP may have to seek the recovery of some or all of the funding where after working with an LA over a period, performance improvement has not been realised or sufficient evidence of exceptional reasons has not been provided. Examples of exceptional reasons have been given in paragraph 3 of this circular.

HBAA Indicator scores

27. DWP provides LAs with HBAA Indicator management information (MI) on a quarterly basis. 

28. The HBAA Indicator scores remain a reliable measure of LAs’ activities to identify reductions in HB

29. An anonymised list of all LAsHBAA Indicator data is posted onto Glasscubes, alongside graphics depicting the trends by region and Office for National Statistics grouping.

FCR activity  

Definition of the FCR activity

30. An FCR requires the LA to look at and consider all the current claim details and evidence associated with the claim, as well as any other fresher information or evidence they can source for the weekly HB award to be reviewed. 

31.  We are not prescribing how LAs undertake these reviews. The key elements are that LAs should: 

  • review and validate whether the current information associated with the claim remains correct 

  • seek evidence from the claimant and or their representative, either face to face, over the phone, digitally or by post 

  • use all available data including digital (where appropriate), with the aim of identifying any changes of circumstances and recalculating a claimant’s HB award accordingly.

Targeted FCRs

32. From 1 April 2024, LAs will need to undertake FCRs on their share of the top 400,000 HB cases identified nationally by the HBAA risk score. LA can use local knowledge and intelligence to make better informed choices when choosing cases to provide the best return on investment. 

33. The risk model predicts the probability of an HB case having a change of circumstance and is a good predictor of the likelihood that a case has an unreported change of circumstances. It also predicts that LAs will get the greatest return on investment by reviewing high risk cases.  

34. As stated in paragraph 18, LAs should use this as a guide towards completing their FCRs and, where there is a risk owing to migration to UC action of Working Age cases, LAs should use their own judgement and choose cases where there is high probability that a review can be successfully completed. In all likelihood, it is expected that the majority of reviews undertaken by LAs will be of Pension Age.

Data description

35. Since March 2020, all LAs receive their Caseload Risk Data as part of their monthly HBMS files delivered via Transfer Your File. Each ‘live’ HB claim, informed by each LA’s latest Single Housing Benefit Extract (SHBE) return, is assigned a ‘risk’ score, with claims ranked from highest risk to lowest risk in the report. 

36. The top 400,000 cases attracting the highest risk scores are identified separately at a national level, apportioned, and then marked accordingly within each LA’s monthly data.  

37. LAs are asked to undertake an FCR on at least the volume of cases funded, starting with those with the highest risk scores (where practicable and reasonable to do so). Where the LA has already undertaken an FCR within the previous 12 months, the LA will need to determine the value of undertaking a further review on a case by case basis. If the LA chooses not to review the case again, they should move onto the next suitable case on their risk score list for consideration. (see paragraphs 49 to 52 ‘LA flexibilities’ selecting cases and deletion of non-high-risk cases) 

38. Where volumes of separately identified high risk cases are lower than expected (in other words, based on the resource funded to undertake FCR activity) then the LA should consider undertaking additional FCRs based on the next suitable case on their risk score list. 

39. The Caseload Risk Data will be refreshed monthly. LAs are likely to see fluctuations in those cases marked as high risk due to a number of factors, such as changes in the live caseload, changes to HB claimants’ circumstances or seasonal factors built into the DWP risk model, which allocates the risk score.

Data delivery

40. LAs will recognise the Caseload Risk Data through the following file name AOBWR627_LAID_RISK.csv. 

41. LAs will be expected to identify volumes of cases from the file each month and upload into their IT Systems to commence FCR intervention activity. LA IT software supplier guidance is available to support LAs in the uploading of cases in a format acceptable to your IT System. 

42. The first download of data (HBMS file) in scope of FYE March 2025 activities was issued to LAs between the week commencing 4, 11, 18 and 25 March 2024  (weeks 1 to 4 of the HBMS data sharing cycle). 

43. The final download of data (HBMS File) in scope of FYE March 2025 activities will be issued to LAs between week commencing 10, 17, 24 February 2025 and week commencing 3 March 2025 (weeks 1 to 4 of the HBMS data sharing cycle).

Supported accommodation (specified exempt) and temporary accommodation HBAA Initiative guidance

44. The HBAA risk model predicts that supported accommodation and temporary accommodation cases are of a higher risk than the average HB case and are, therefore, more likely to have a change in a 12-month period. 

45. LA-PED has listened to feedback from LAs who believe that the way in which they manage supported accommodation and temporary accommodation cases assists in identifying changes as they happen. Research confirms that although these types of cases are classified as high-risk, they may have low impact on benefit recalculation. 

46. LAs do not need to default to supported accommodation and temporary accommodation cases for FCR purposes and can select from lower risk cases provided that LAs

  • are assured the relationships with the supported accommodation and temporary accommodation providers are robust and that they share all necessary changes timeously  

  • have other processes in place to manage and capture all changes in relation to supported accommodation and temporary accommodation caseloads 

  • consider carrying out an FCR on individual supported accommodation and temporary accommodation cases where it would be appropriate to do so 

47. If an LA decides that they will not carry out FCRs on supported accommodation and temporary accommodation cases due to reasons listed above, we strongly recommend that a small sample of cases are chosen regularly to ensure systems and processes are effective in capturing changes.

LA flexibilities’ in selecting cases and deletion of non-high-risk cases

48. The risk model selects cases where there is a likelihood of a change occurring and not of an overpayment occurring. 

49. See paragraph 30 for the FCR definition. Those LAs who participated in the Initiative for years one, two, three and four may have already reviewed some of the cases marked with a ‘Y’ as high risk. 

50. If the same cases appear as high risk that have already been recently reviewed, within the past 12 months, LAs may move to cases further down the list. Where these are not marked with a ‘Y’ LAs should use local knowledge of their caseload to then select the most appropriate cases for review. As stated, this consideration will also need to take into account the migration to UC action of Working Age cases over the course of FYE March 2025. 

51. LAs do not necessarily have to delete all the cases without the ‘Y’ indicator (for high-risk cases) as per IT software supplier risk file loading instructions. As an example, if an IT software supplier loading instruction states: 

  • “Column N - You may want to remove records that do not have column N - top 400k equal to Y from the csv file. That way LAs can concentrate on these records. Then delete this column.” 

  • An LA may wish to ignore if they wish or need to look at cases without a ‘Y’ and by default a lower ‘risk rating’.

Filtering toolkit

52. Some LA IT software suppliers may already have provided functionality that assists LAs filtering cases where recent FCRs have been undertaken. 

53. However, for LAs who need additional functionality in filtering their cases, a bespoke excel spreadsheet with user instructions has been provided by an LA and uploaded to Glasscubes for the benefit of all LAs. This can be found within each of the IT software supplier areas and in the HBAA folder in the LA Data Share (all LAs) area. The documents are: 

  • primary spreadsheet for HBAA reviews (Excel document) 

  • HBAA high risk spreadsheet – filtering procedure (Word document)

Actions for LAs in preparation for April 2024

54. Accurate MI recording on LA IT systems is a vitally important part of the Initiative for all component parts (after actioning the FCRs, SERs and HBMS cases).  

55. To support performance monitoring it is important that LAs, who receive funding for the FYE March 2025, fully and accurately record information in line with guidance on their IT systems to enable the accurate capture of MI through SHBE for FCRs, SERs and HBMS referrals.

Setting the intervention

56. Set an intervention on your systems for all FCRs and HBMS or SER referrals. This will ensure the recording of an “R Record” (Fraud Intervention Record) within SHBE and the accurate collation of MI for the total HBAA case volumes undertaken by LAs

57. FCR interventions should be identified by selecting ‘High Risk Score Case Referral from HBMS’ from the drop-down menu. 

58. HBMS or SER interventions should be identified by selecting ‘HBMS Data Match Referral’ from the drop-down menu. 

Recording the outcome 

59. LAs should follow the guidance and use the new change source codes to record outcomes: 

  • LAs should be using code 21 high risk score case referral from HBMS from the drop-down menu

  • LAs should also be using code 20 HBMS data match referral from the drop-down menu for HBMS referrals  

60. More details on the process for setting and recording outcomes within LA IT systems for all HBAA interventions is included within HBAA Initiative process guides, held within IT software supplier areas on Glasscubes. 

61. For those, LAs who participated in HBAA year four, the last date for input of an FCR/SER/HBMS intervention start date on their LA IT systems, to count towards year four performance was the day prior to you taking a copy of your SHBE to be submitted to DWP during: 

  • SHBE week 1 LAs – Week commencing 26 February 2024 

  • SHBE week 2 LAs – Week commencing 4 March 2024 

  • SHBE week 3 LAs – Week commencing 11 March 2024 

  • SHBE week 4 LAs – Week commencing 18 March 2024 

For Example: A week one LA took a copy of their SHBE on Friday 22 February 2024 to be submitted to DWP on Tuesday 27 February 2024. Therefore, the last date for an intervention start date to be input and recorded on their LA IT System would have been on Thursday 21 February 2024. 

62. LAs should continue to follow-up and record outcomes for all interventions set up on their IT systems, in line with details in paragraph 59, to ensure all data is captured and reported for year 4. It should be noted that DWP refreshes its data for 2 to 3 months after the March 2024 SHBE returns to ensure all information is captured. 

63. LAs can monitor their own performance for year 5 by using: 

  • SHBE returns which provide intervention starts and associated outcomes for both HBMS/SER and FCR. Noting that only interventions commenced after the day on which you took a copy of your March 2024 SHBE will count year 5 performance.

MI – Accurate recording

64. Paragraph 8 explained that a key component of the HBAA Initiative is the correct recording of cases and the return of MI to DWP through SHBE

65. There has been a strong collective focus between DWP and LAs on processes and the correct recording of information on front end LA IT Systems, during FYE March 2024, to ensure that the MI via SHBE, in support of FCR/SER/HBMS performance, is as accurate as possible.   

66. LAs should continue to assure themselves that all activity is correctly recorded by all agents, so that the MI derived from SHBE by DWP provides an accurate account of their HBAA performance. This is important as the risks of inaccurate MI can result in understated performance and the clawing back of funds. 

67. To assist LAs in this activity they should: 

  • ensure all staff actioning cases are familiar with the HBAA Initiative process guidance, adjudication circular and are compliant with the standards set 

  • read the IT software supplier guidance to ensure the right codes are being used in the right outcome circumstances – noting that HBMS/SER interventions must be set from the HBMS referral and not as stand-alone interventions 

  • engage PDT’s PRMs and LA IT software suppliers where they are struggling with the accurate recording of HBMS/SER activity on their ‘front end’ IT systems and SHBEMI 

68.  The actual SHBE fields DWP will be monitoring are:

Fraud and Error (F&E) detection activities record 

  • Field 171 - Date fraud activity initiated 
  • Field 173  

  • Record as Code 1 = High risk score referral from HBMS (Used or HBAA Full Case Reviews informed by Risk data) 

  • Record as Code 2 = HBMS Data Match Referral (Used for HBAAHBMS/SER Referrals) 

  • Field 175 - Date fraud and error detection activity completed 
  • Field 176 – Outcome 
  • Field 320 - Unique T-record identifier

Change record 

  • Field 50 - Weekly HB entitlement before change 
  • Field 248 - New weekly HB entitlement after the change 
  • Field 251 - Date LA first notified of change in claim details 
  • Field 253 - Date change of details are effective from 
  • Field 254 - How was the change identified? 

Record as Code 21 = High risk score case referral from HBMS

Record as Code 20 = HBMS data match referral. 

(Note: These code descriptions have been updated on the LA IT ‘front end’ drop down menu) 

  • Field 255 - Date supersession decision was made on the HB claim 
  • Field 320 - Unique T-record identifier 

Error record 

  • Field 264 - Weekly HB underpayment 
  • Field 265 - Total HB underpayment 
  • Field 320 - Unique T-record identifier 
  • Field 337 - Total HB overpayment 
  • Field 338 - Weekly HB overpayment 
  • Field 339 - Start date of payment error period 
  • Field 340 - End date of payment error period 
  • Field 341 - What was the cause of the overpayment

69. It is imperative that LAs are compliant with their IT software supplier guidance in recording information both fully and accurately on the front-end IT systems for activity relating to: 

  • Fraud and error detection 
  • change 
  • error 

70. These data fields will feed the SHBE fields against which DWP will extract MI as detailed above. 

71. It is essential that LAs put processes in place to ensure compliance in the accurate recording of FCR and HBMS/SER information on front end IT systems, which in turn is captured through SHBE to inform DWP MI reports. Failure to comply will impact both LA’s and DWP’s ability to effectively monitor performance and result in potentially unproductive engagement with your LA by PDT

72. LAs should engage with their LA IT software supplier where they have any queries about their LA IT supplier guidance to make sure they are recording all required MI correctly. 

73. Specifically, LAs should ensure that:  

  • FCR ‘Reason for Fraud and Error Detection Activity’ is captured as ‘Code 1 – High risk score case referral from HBMS’ (Field 173)  

  • HBMS/SER Reason for Fraud and Error Activity is captured as ‘Code 2 - HBMS Data Match Referral’ (Field 173) 

74. LAs must not use ‘Code 1 = High risk score case referral from HBMS’ to identify the setting up of any other fraud detection activity not directly attributed with the new Caseload Risk Data or Code 2 = HBMS Data Match Referral to identify the setting up of fraud detection activity not directly attributed with HBMS/SER referrals. This is to avoid the corruption of data extracted by DWP from SHBE to monitor LA performance. 

75. Similarly, when recording the source of an FCR’s change in circumstances (Field 254) LAs should identify by Code 21 Full Case Review. When recording of the source of a HBMS/SER change in circumstances (Field 254) LAs should identify by Code 20 HBMS

76. The SHBE timetable of returns for FYE March 2025 is provided at Annex C.

HBMS referrals, including SERs 

Data description 

77. LAs already receive HBMS referrals monthly. All HBMS referrals issued to participating LAs need to be actioned. In addition to the four self-assessment income business rules, there are 23 other rules (27 rules in total). A list of the rules can be found at Annex B. Additional information on the rules can also be found by accessing the HBMS Rules Guide (Version 29), which is available on Glasscubes. 

78. The self-employed data consists of four HBMS business rules, as follows: 

  • HBSA002: a separate business rule which identifies non declared self-employed earnings under £10,000 

  • HBSA003: highlighting potential discrepancies between earnings declared by the HB claimant or partner to HM Revenue and Customs (HMRC) and LA IT systems (potential overpayments) 

  • HBSA004: highlighting potential discrepancies between earnings declared by the HB claimant or partner to HMRC and LA IT systems (potential underpayments) 

  • HBHB405: identifies cases where no change has been made to self-employed earnings notified to the LA within the last 12 months.  

79. It should be noted that cases of non-declared earnings that exceed £10,000 are identified and submitted direct to DWP Fraud Investigations for considered action. LAs do not receive these referrals. 

80. In April 2024, HBSA002, HBSA003 and HBSA004 rules will be updated to match data against the tax year 2022 to 2023. Details of this change will be notified to LAs through a LA Welfare Direct bulletin. 

81. During FYE March 2025, each LA will continue to receive the HBMS referrals (including SERs) as part of their monthly HBMS suite of rules. 

82. The first download of data in scope of FYE March 2025 activities was issued to LAs between week commencing 4 March 2024 (week 1 of HBMS data sharing cycle) to week commencing 25 March 2024 (week 4 of HBMS data sharing cycle). 

83. The final download of data in scope for FYE March 2025 activities will be issued to LAs between week commencing 10 February 2025 (week 1 of HBMS data sharing cycle) and week commencing 3 March 2025 (week 4 of HBMS data sharing cycle). 

84. This will constitute 12 monthly downloads of data and will form the baseline referral volumes against which HBMS activity will be monitored.

Additional HBMS fraud intervention MI 

85. There are also additional HBMS MI fraud intervention requirements, supported and captured by front end IT Systems, which populate the following SHBE Fields. 

86. Fraud and error detection activities record: 

  • Field 316 – If activity resolves an HBMS referral provide the RMS number. Annex A provides guidance on which codes to utilise 

  • Field 317 – HBMS Rule ID 

  • Field 318 – Date of HBMS Match 

  • Field 319 – If resolution of HBMS referral does not result in a financial adjustment, please indicate the reason why. 

87. Again, it is essential that LAs familiarise themselves with ‘front end’ IT fields that require completion to ensure this information is correctly recorded and captured for reporting purposes. 

88. A key aspect of the initiative linked to receipt of funding is that LAs comply with the correct recording of cases and the return of MI to DWP

89. LAs should refer to the HBMS Rules Guide available on Glasscubes, which has been revised to better support the accurate completion and submission of HBMS MI spreadsheet returns.

HBAA Initiative funding allocations methodology and estimated volumes 

FCR allocation methodology 

90. There will be around 400,000 FCRs conducted over an annual period, nationwide. DWP has secured funding on this basis, using a unit cost of £21.43 per review. Each LA has been allocated funding based on the average number of their caseload that appears in the top 400,000 cases nationally in the period January to December 2023.  

FCR volumes and funding 

91. Funding was calculated for each LA separately and is based on an expected volume of FCRs.  

92. The national number of high-risk FCRs we are asking LAs to conduct in FYE March 2025 (year 5) is approximately 400,000; this is the same number as in FYE March 2024. However, please note that there may be differences for individual LAs’ annual allocation of FCRs between FYE March 2024 and FYE March 2025. This will be as a result of any changes in an LA’s caseload composition over the last year that we observed on SHBE

93. Also note that the national number of HBMS and SERs matches in FYE March 2025 will decrease by 45% and 74% respectively compared with the year before. This decrease is driven by the reduction in HB caseloads and, in particular, the movement of Working Age cases to UC. As with FCRs, do note that changes in any specific LA’s HBMS and SERs allocation will depend on local changes in each LA’s caseload mix.  

FCR unit costs calculation 

94. The unit costs of £21.43 is based on an FCR taking 57 minutes. This average was derived from the FCR pilot involving 16 LAs. LAs taking part reported an average duration of 24 minutes as the time taken to conduct an FCR. However, there was a lot of variation depending on the complexity of the case. LA-PED consulted with a number of LAs and agreed to increase the unit cost to £21.43 (57 minutes) to account for complex cases and the cost of HB debt collection, appeals and any supporting clerical administration. 

95. The risk model used to calculate the risk associated with an HB case has a seasonal element and as such there will be some months when you have a much higher or lower number of cases in the top 400,000. As stated previously, we encourage LAs to carry out reviews month by month and not allow cases to build up for action towards the end of the year.  

HBMS referrals allocation methodology 

96. The total funding for completion of all HBMS referrals (not including SERs – see paragraph 99 for separate detail) was determined by calculating the cost of actioning all referrals issued in FYE March 2019 and adjusting this using forecasts for FYE March 2023. The unit cost is £13.26. 

97. The funding allocation for each LA has been determined by calculating the percentage of the national caseload accounts for (as of October 2023) and applying this percentage to the total funding pot. 

98. It has been calculated on this basis so that those LAs who already manage the accuracy of their HB caseload are not losing out.  

SER allocation methodology and funding 

99. As opposed to the other HBMS referrals, the total funding for the SERs was based on the forecasted self-employed caseload for April 2023, using a unit cost per review of £31.16. 

100. The funding allocation for each LA has been determined by calculating the percentage of the national self-employed caseload that their self-employed caseload accounts for (as of October 2023) and applying this percentage to the total funding pot. 

101. It has been calculated on this basis so that those LAs who are already proactive in reviewing their self-employed caseload do not lose out.  

SER volumes 

102. The volumes of SER referrals are expected to reduce throughout FYE March 2025 as cases move to UC or have a change of circumstances. 

103. If an LA believes that the volume of SER referrals (Annex D) is not an accurate reflection of the volume of self-employed cases for their authority, they will need to ensure that all self-employed cases are accurately recorded on their HB IT system and ultimately SHBE, so that funding can be more accurately allocated in future years. 

104. The total funding allocation is based on the forecasted self-employed caseload for FYE March 2025. 

105. The unit costs of £31.16 is based on a review length of 82 minutes. This is the same amount as previously provided for the SER in 2019 (including an element for overpayment recovery action) and accounts for the complexity of the work and any supporting clerical administration.

Other fraud and error activities 

106. Other business as usual fraud and error activity should continue as normal.

HBMS codes  

This following list should be used to decide which result code should be selected for an HBMS referral outcome where it has identified there has been no under or over payment made to the HB claim. 

The reporting to DWP of HBMS result codes are for statistical purposes only and the submission of a result code will not prevent the generation of HBMS referrals. The HBMS match will keep occurring until the appropriate action has been taken to the HB claim to prevent the match.  

It is impossible for DWP to devise a code to cover every single activity that could be carried out during a live claim. LAs are advised to select the code that best describes the circumstances.  

Code 1 - Duplicate referral 

This code should be selected if more than one referral has been received for the same claimant: 

  • this could include more than one referral under the same HBMS rule

  • it could be used if more than one HBMS referral is received under different HBMS rules but for the same claimant. It is expected that all the HBMS referrals should be actioned but could be recorded within one activity and the remainder of the referrals could be recorded as duplicate 

Code 2 - Changes due to Universal Credit   

This code should be selected for any changes made to HB due to a claim of UC

Code 3 - Retrospective change 

This code should be selected if, in between the date of the DWP HBMS data match and DWP issuing the referral, a change of circumstances has been reported by the claimant and the referral has already been actioned by the local authority. 

Code 4 - Backlog of work 

This code should be selected if the local authority were aware of information in relation to a HB claim that would generate an HBMS referral, the local authority has not had time to start their action prior to the HBMS referral being issued. 

Code 4E - IS/JSA clerical case 

This code should be selected if Income Support or Job Seekers Allowance has been paid or is currently being paid clerically. 

Code 4Z - Case already under investigation prior to receiving the HBMS data match 

This code should be selected if the local authority was already investigating the information that generated the HBMS referral prior to it being received. 

Code 6 - Unable to trace Occupational Pension 

This code should be selected if no Occupational Pension payments could be traced for the claimant. (Only to be used on the occupational pension HBMS rules) 

Code 6F - Lump sum payment 

This code should be selected if the claimant has received a lump sum payment as part of their Occupational Pension. (Only to be used on the Occupational Pension HBMS rules) 

Code 6G - Claimant deceased 

This code should be selected if the claimant has died, and no overpayment has been created. 

Code 6Z - LA error 

This code should be selected if incorrect information was processed as part of a HB claim that resulted in an HBMS referral being issued. (Local authorities must correct the error to prevent further referrals being generated) 

Code 7 - Terminated claim 

This code should be selected upon the closure of a HB claim. 

Code 8 - Non-dependant 

This code should be selected if the non-dependant code is still applicable. 

Code 11 - Still below applicable amount / No affect to benefit 

This code should be selected if the discrepancy was highlighted by the HBMS referral but once corrected the change had no effect on the amount of HB in payment. 

Code 12 - LA data error 

This code should be selected if an HBMS referral has been generated due to an error found within the local authority IT system. 

Code 13 - HBMS user error 

This code should be selected if no other codes are suitable. 

Code 14 - DWP / external data source error 

This code should be selected if the HBMS referral has been generated because of incorrect data outside of DWP or a local authority. This could include HMRC or the Prison Service. 

Code 15 - Temporary absence 

This code should be selected if the claimant was previously or is currently temporarily absent from the HB address and does intend to return. 

Code 16 - Claimant vacated 

This code should be selected if the claimant no longer lives in the property where HB is being claimed and can no longer be contacted, therefore the local authority has closed the HB claim. 

Code 17 - HB address correct 

This code should be selected if the local authority is satisfied that the address they hold for the claimant is correct.

HBMS Self-employed earnings rules 

HBHB405 

This rule is designed to identify Housing Benefit claims where the amount of self-assessed earning declared to Housing Benefit for the Housing Benefit claimant and/or partner has not changed for a period of 12 months. 

HBSA002 

This rule is designed to identify a Housing Benefit claimant and/or partner with undeclared self-assessed earnings which are less than £10,000.00 per year. 

HBSA003 

This rule is designed to identify Housing Benefit claimants and/or partners who have declared self-employed earnings, which differs from self-assessed declarations and results in a potential overpayment of Housing Benefit. 

HBSA004 

This rule is designed to identify Housing Benefit claimants and/or partners who have declared self-employed earnings, which differs from self-assessed declarations and results in a potential underpayment of Housing Benefit. 

HBMS rules 

HBDB101 

This rule is designed to identify Housing Benefit claimants and/or partner who have failed to declare that they are in receipt of Industrial Injuries Disability Benefit (IIDB). 

HBES105 

This rule has been designed to identify Housing Benefit claimants and or partners who have stated they are in receipt of Employment and Support Allowance (ESA) Income Related but there is no match to the ESA system. 

HBHB001 

This rule identifies more than one claim to Housing Benefit by the same person within one local authority. 

HBHB403 

This rule identifies Housing Benefit cases with no change to Child Tax Credit or Working Tax Credit in the last 13 months. 

HBHB911 

This rule identifies separate claims to Housing Benefit by the same person as a claimant at two different local authorities. 

HBIB005 

This rule is designed to identify when Housing Benefit only is in payment and the claimant is receiving a benefit from the Department for Work and Pensions’ Pension Strategy Computer System (PSCS) and checks against records held on PSCS and identifies if the two systems hold different addresses. 

The benefits on PSCS are: 

  • Retirement Pension 
  • Invalidity Benefit 
  • Severe Disablement Allowance 
  • Sickness Benefit 
  • Widows Benefit 
  • Incapacity Benefit 
  • Maternity Allowance 
  • Bereavement Benefit 

HBIC201 

This rule is designed to identify Housing Benefit where the claimant or partner have failed to declare that they are in receipt of Carer’s Allowance. 

HBIC202 

This rule is designed to identify Housing Benefit claims with a Severe Disability Premium (SDP) in payment where the claimant and/or partner are being cared for are on a live Carer’s Allowance claim. 

HBIS005 

This rule is designed to identify Housing Benefit in payment where the claimant is receiving Income Support (IS) and the HB and IS systems hold different addresses. 

HBIS105 

This rule has been designed to identify Housing Benefit claimants and/or partners who have stated they are in receipt of Income Support but no current entitlement to the benefit exists. 

HBJS055 

To identify Housing Benefit (HB) in payment where the claimant is receiving Jobseeker’s Allowance (JSA) and the HB and JSA systems hold different addresses. 

HBJS105 

This rule has been designed to identify Housing Benefit claimants and/or partners who have stated they are in receipt of Job Seekers Allowance but no current entitlement to the benefit exists. 

HBPC005 

This rule has been designed to identify a Housing Benefit claimant and/or partner who have stated they are in receipt of Pension Credit Guaranteed Credit but no current entitlement to the benefit exists. 

HBRM101 

This rule has been designed to identify Housing Benefit claimants who have failed to declare a change of address. Note: Differing address identified via Royal Mail data. 

HBRP103 

This rule is designed to identify claimants or partners who fail to declare receipt of State Pension to Housing Benefit. 

HBJS212 

This rule is designed to identify Housing Benefit (HB) in payment where the HB claim shows that the claimant or partner is receiving contribution-based Jobseeker’s Allowance (JSA), but the JSA has lapsed. 

HBPD001 

This rule identifies claimants in an English or Welsh prison who have been or are going to be in prison for 13 weeks or more. 

HBSP001 

This rule is designed to identify Housing Benefit in payment where the claimant or partner is serving in a Scottish prison lasting 13 weeks or more. 

HBBB001 

This rule is designed to identify Housing Benefit claimants who have failed to declare a payment of Bereavement Benefit. 

HBIN004 

This rule is designed to identify when a local authority has not been notified of a death of Housing Benefit only claimant or their partner. 

HBUC007 

This rule is designed to identify where Universal Credit Housing Costs and Housing Benefit are in payment to the claimant at the same time. 

HBES055 

This rule is designed to identify Housing Benefit (HB) in payment where the claimant is receiving Employment and Support Allowance (ESA) and the HB and ESA systems hold different addresses. 

HBCB001 

The rule is designed to identify Housing Benefit in payment where a dependant aged 18 years or over is living in the household and no Child Benefit is in payment for that dependant.

SHBE timetable 

Breaks
End of year Week commencing 25 March 2024  
Spring Week commencing 27 May 2024  
Summer Week commencing 25 August 2024  
Christmas Week commencing 23 and 30 December 2024  
Week number Day of transfer Relevant month Earliest data extraction date Data transfer date LA name LA number
Week 1 Monday Apr-24 26/03/2024 02/04/2024 Halton 10605
Week 1 Monday May-24 22/04/2024 29/04/2024 Cheshire East 10609
Week 1 Monday Jun-24 27/05/2024 03/06/2024 Cheshire West and Chester 10610
Week 1 Monday Jul-24 24/06/2024 01/07/2024 Blackpool 12302
Week 1 Monday Aug-24 22/07/2024 29/07/2024 Chorley 12304
Week 1 Monday Sep-24 26/08/2024 02/09/2024 Fylde 12305
Week 1 Monday Oct-24 23/09/2024 30/09/2024 Hyndburn 12306
Week 1 Monday Nov-24 21/10/2024 28/10/2024 Lancaster 12307
Week 1 Monday Dec-24 18/11/2024 25/11/2024 Preston 12309
Week 1 Monday Jan-25 30/12/2024 06/01/2025 Bolton 20101
Week 1 Monday Feb-25 27/01/2025 03/02/2025 Bury 20102
Week 1 Monday Mar-25 24/02/2025 03/03/2025 Knowsley 20201
  Liverpool 20202
Week 1 Tuesday Apr-24 26/03/2024 02/04/2024 Warrington 10608
Week 1 Tuesday May-24 23/04/2024 30/04/2024 Allerdale 10901
Week 1 Tuesday Jun-24 28/05/2024 04/06/2024 Carlisle 10903
Week 1 Tuesday Jul-24 25/06/2024 02/07/2024 Copeland 10904
Week 1 Tuesday Aug-24 23/07/2024 30/07/2024 Blackburn 12301
Week 1 Tuesday Sep-24 27/08/2024 03/09/2024 Ribble Valley 12310
Week 1 Tuesday Oct-24 24/09/2024 01/10/2024 Rossendale 12311
Week 1 Tuesday Nov-24 22/10/2024 29/10/2024 South Ribble 12312
Week 1 Tuesday Dec-24 19/11/2024 26/11/2024 West Lancashire 12313
Week 1 Tuesday Jan-25 31/12/2024 07/01/2025 Wyre 12314
Week 1 Tuesday Feb-25 28/01/2025 04/02/2025 Oldham 20104
Week 1 Tuesday Mar-25 25/02/2025 04/03/2025 Salford 20106
Stockport 20107
Tameside 20108
Trafford 20109
Wigan 20110
St Helens 20203
Sefton 20204
Week 1 Wednesday Apr-24 27/03/2024 03/04/2024 Hart 11706
Week 1 Wednesday May-24 24/04/2024 01/05/2024 Havant 11707
Week 1 Wednesday Jun-24 29/05/2024 05/06/2024 Broxbourne 11901
Week 1 Wednesday Jul-24 26/06/2024 03/07/2024 Welwyn Hatfield 11910
Week 1 Wednesday Aug-24 24/07/2024 31/07/2024 Burnley 12303
Week 1 Wednesday Sep-24 28/08/2024 04/09/2024 Charnwood 12402
Week 1 Wednesday Oct-24 25/09/2024 02/10/2024 South Oxfordshire 13103
Week 1 Wednesday Nov-24 23/10/2024 30/10/2024 Vale of White Horse 13104
Week 1 Wednesday Dec-24 20/11/2024 27/11/2024 Mendip 13301
Week 1 Wednesday Jan-25 01/01/2025 08/01/2025 Swindon 13904
Week 1 Wednesday Feb-25 29/01/2025 05/02/2025 Sheffield 20304
Week 1 Wednesday Mar-25 26/02/2025 05/03/2025 Coventry 20502
London (City Of) 30101
Camden 40101
Hackney 40103
Hammersmith and Fulham 40104
Islington 40105
Lambeth 40107
Lewisham 40108
Southwark 40109
Westminster 40112
Barking and Dagenham 50101
Barnet 50102
Bexley 50103
Brent 50104
Bromley 50105
Ealing 50107
Enfield 50108
Week 1 Thursday Apr-24 28/03/2024 04/04/2024 Manchester 20103
Week 1 Thursday May-24 25/04/2024 02/05/2024 Sandwell 20504
Week 1 Thursday Jun-24 30/05/2024 06/06/2024 Greenwich 40102
Week 1 Thursday Jul-24 27/06/2024 04/07/2024 Kensington and Chelsea 40106
Week 1 Thursday Aug-24 25/07/2024 01/08/2024 Tower Hamlets 40110
Week 1 Thursday Sep-24 29/08/2024 05/09/2024 Croydon 50106
Week 1 Thursday Oct-24 26/09/2024 03/10/2024 Haringey 50109
Week 1 Thursday Nov-24 24/10/2024 31/10/2024 Harrow 50110
Week 1 Thursday Dec-24 21/11/2024 28/11/2024 Hillingdon 50112
Week 1 Thursday Jan-25 02/01/2025 09/01/2025 Kingston upon Thames 50114
Week 1 Thursday Feb-25 30/01/2025 06/02/2025 Merton 50115
Week 1 Thursday Mar-25 27/02/2025 06/03/2025 Newham 50116
Redbridge 50117
Richmond upon Thames 50118
Sutton 50119
Week 2 Monday Apr-24 01/04/2024 08/04/2024 Eden 10905
Week 2 Monday May-24 30/04/2024 07/05/2024 South Lakeland 10906
Week 2 Monday Jun-24 03/06/2024 10/06/2024 Plymouth 11105
Week 2 Monday Jul-24 01/07/2024 08/07/2024 East Riding of Yorkshire 17001
Week 2 Monday Aug-24 29/07/2024 05/08/2024 Kingston upon Hull 17002
Week 2 Monday Sep-24 02/09/2024 09/09/2024 Barnsley 20301
Week 2 Monday Oct-24 30/09/2024 07/10/2024 Doncaster 20302
Week 2 Monday Nov-24 28/10/2024 04/11/2024 Rotherham 20303
Week 2 Monday Dec-24 25/11/2024 02/12/2024 South Tyneside 20404
Week 2 Monday Jan-25 06/01/2025 13/01/2025 Sunderland 20405
Week 2 Monday Feb-25 03/02/2025 10/02/2025 Bradford 20601
Week 2 Monday Mar-25 03/03/2025 10/03/2025 Calderdale 20602
Kirklees 20603
Havering 50111
Week 2 Tuesday Apr-24 02/04/2024 09/04/2024 Darlington 11302
Week 2 Tuesday May-24 30/04/2024 07/05/2024 Northumberland 12807
Week 2 Tuesday Jun-24 04/06/2024 11/06/2024 Hartlepool 15701
Week 2 Tuesday Jul-24 02/07/2024 09/07/2024 Middlesbrough 15702
Week 2 Tuesday Aug-24 30/07/2024 06/08/2024 Stockton-on-Tees 15704
Week 2 Tuesday Sep-24 03/09/2024 10/09/2024 North East Lincolnshire 17003
Week 2 Tuesday Oct-24 01/10/2024 08/10/2024 North Lincolnshire 17004
Week 2 Tuesday Nov-24 29/10/2024 05/11/2024 Craven 17901
Week 2 Tuesday Dec-24 26/11/2024 03/12/2024 Hambleton 17902
Week 2 Tuesday Jan-25 07/01/2025 14/01/2025 Harrogate 17903
Week 2 Tuesday Feb-25 04/02/2025 11/02/2025 Richmondshire 17904
Week 2 Tuesday Mar-25 04/03/2025 11/03/2025 Ryedale 17905
Scarborough 17906
Selby 17907
York 17908
Rochdale 20105
Newcastle-upon-Tyne 20402
North Tyneside 20403
Dudley 20503
Leeds 20604
Wakefield 20605
Week 2 Wednesday Apr-24 03/04/2024 10/04/2024 Luton 10201
Week 2 Wednesday May-24 01/05/2024 08/05/2024 Bedford 10203
Week 2 Wednesday Jun-24 05/06/2024 12/06/2024 Central Bedfordshire 10205
Week 2 Wednesday Jul-24 03/07/2024 10/07/2024 Milton Keynes 10403
Week 2 Wednesday Aug-24 31/07/2024 07/08/2024 Buckinghamshire 10406
Week 2 Wednesday Sep-24 04/09/2024 11/09/2024 Durham 11309
Week 2 Wednesday Oct-24 02/10/2024 09/10/2024 Colchester 11506
Week 2 Wednesday Nov-24 30/10/2024 06/11/2024 Cheltenham 11601
Week 2 Wednesday Dec-24 27/11/2024 04/12/2024 Cotswold 11602
Week 2 Wednesday Jan-25 08/01/2025 15/01/2025 Forest of Dean 11603
Week 2 Wednesday Feb-25 05/02/2025 12/02/2025 Gloucester 11604
Week 2 Wednesday Mar-25 05/03/2025 12/03/2025 Stroud 11605
Tewkesbury 11606
Basingstoke and Deane 11701
Dacorum 11902
Hertsmere 11904
St Albans 11906
Stevenage 11907
Three Rivers 11908
Watford 11909
Oxford 13102
West Oxfordshire 13105
Wiltshire 13906
Gateshead 20401
Week 2 Thursday Apr-24 04/04/2024 11/04/2024 West Berkshire 10302
Week 2 Thursday May-24 02/05/2024 09/05/2024 Reading 10303
Week 2 Thursday Jun-24 06/06/2024 13/06/2024 Windsor and Maidenhead 10305
Week 2 Thursday Jul-24 04/07/2024 11/07/2024 Wokingham 10306
Week 2 Thursday Aug-24 01/08/2024 08/08/2024 Barrow-in-Furness 10902
Week 2 Thursday Sep-24 05/09/2024 12/09/2024 East Hampshire 11702
Week 2 Thursday Oct-24 03/10/2024 10/10/2024 Eastleigh 11703
Week 2 Thursday Nov-24 31/10/2024 07/11/2024 Fareham 11704
Week 2 Thursday Dec-24 28/11/2024 05/12/2024 Gosport 11705
Week 2 Thursday Jan-25 09/01/2025 16/01/2025 New Forest 11708
Week 2 Thursday Feb-25 06/02/2025 13/02/2025 Portsmouth 11709
Week 2 Thursday Mar-25 06/03/2025 13/03/2025 Rushmoor 11710
Southampton 11711
Test Valley 11712
Winchester 11713
Isle of Wight 12103
Elmbridge 13601
Epsom and Ewell 13602
Guildford 13603
Mole Valley 13604
Reigate and Banstead 13605
Runnymede 13606
Spelthorne 13607
Surrey Heath 13608
Tandridge 13609
Waverley 13610
Woking 13611
Redcar and Cleveland 15703
Solihull 20505
Waltham Forest 50120
Week 3 Monday Apr-24 08/04/2024 15/04/2024 Slough 10304
Week 3 Monday May-24 06/05/2024 13/05/2024 Cornwall 10807
Week 3 Monday Jun-24 10/06/2024 17/06/2024 East Devon 11101
Week 3 Monday Jul-24 08/07/2024 15/07/2024 Exeter 11102
Week 3 Monday Aug-24 05/08/2024 12/08/2024 North Devon 11104
Week 3 Monday Sep-24 09/09/2024 16/09/2024 Bournemouth 11201
Week 3 Monday Oct-24 07/10/2024 14/10/2024 Christchurch 11202
Week 3 Monday Nov-24 04/11/2024 11/11/2024 Poole 11204
Week 3 Monday Dec-24 02/12/2024 09/12/2024 Dorset 11210
Week 3 Monday Jan-25 13/01/2025 20/01/2025
Week 3 Monday Feb-25 10/02/2025 17/02/2025
Week 3 Monday Mar-25 10/03/2025 17/03/2025
Week 3 Tuesday Apr-24 09/04/2024 16/04/2024 Bracknell Forest 10301
Week 3 Tuesday May-24 07/05/2024 14/05/2024 South Hams 11106
Week 3 Tuesday Jun-24 11/06/2024 18/06/2024 Teignbridge 11107
Week 3 Tuesday Jul-24 09/07/2024 16/07/2024 Torbay 11108
Week 3 Tuesday Aug-24 06/08/2024 13/08/2024 Torridge 11109
Week 3 Tuesday Sep-24 10/09/2024 17/09/2024 West Devon 11110
Week 3 Tuesday Oct-24 08/10/2024 15/10/2024 East Hertfordshire 11903
Week 3 Tuesday Nov-24 05/11/2024 12/11/2024 Sedgemoor 13302
Week 3 Tuesday Dec-24 03/12/2024 10/12/2024 South Somerset 13305
Week 3 Tuesday Jan-25 14/01/2025 21/01/2025 Somerset West and Taunton 13306
Week 3 Tuesday Feb-25 11/02/2025 18/02/2025 Stafford 13406
Week 3 Tuesday Mar-25 11/03/2025 18/03/2025 Bath and North East Somerset 15101
South Gloucestershire 15104
Dartford 16103
Sevenoaks 16108
Thanet 16111
Herefordshire 18102
Wirral 20205
Wandsworth 40111
Week 3 Wednesday Apr-24 10/04/2024 17/04/2024 Mid Devon 11103
Week 3 Wednesday May-24 08/05/2024 15/05/2024 North Hertfordshire 11905
Week 3 Wednesday Jun-24 12/06/2024 19/06/2024 Telford and Wrekin 13206
Week 3 Wednesday Jul-24 10/07/2024 17/07/2024 Shropshire 13207
Week 3 Wednesday Aug-24 07/08/2024 14/08/2024 South Staffordshire 13405
Week 3 Wednesday Sep-24 11/09/2024 18/09/2024 North Warwickshire 13701
Week 3 Wednesday Oct-24 09/10/2024 16/10/2024 Nuneaton and Bedworth 13702
Week 3 Wednesday Nov-24 06/11/2024 13/11/2024 Rugby 13703
Week 3 Wednesday Dec-24 04/12/2024 11/12/2024 Stratford-upon-Avon 13704
Week 3 Wednesday Jan-25 15/01/2025 22/01/2025 Warwick 13705
Week 3 Wednesday Feb-25 12/02/2025 19/02/2025 Bristol 15102
Week 3 Wednesday Mar-25 12/03/2025 19/03/2025 Malvern Hills 18103
Worcester 18105
Wychavon 18106
Wyre Forest 18107
Birmingham 20501
Walsall 20506
Wolverhampton 20507
East Dunbartonshire 101802
Dundee 101902
Week 3 Thursday Apr-24 11/04/2024 18/04/2024 Pendle 12308
Week 3 Thursday May-24 09/05/2024 16/05/2024 Bromsgrove 18101
Week 3 Thursday Jun-24 13/06/2024 20/06/2024 Redditch 18104
Week 3 Thursday Jul-24 11/07/2024 18/07/2024 Hounslow 50113
Week 3 Thursday Aug-24 08/08/2024 15/08/2024 Orkney Islands 90101
Week 3 Thursday Sep-24 12/09/2024 19/09/2024 Shetland Islands 90102
Week 3 Thursday Oct-24 10/10/2024 17/10/2024 Western Isles (Comhairle nan Eilean Siar) 90103
Week 3 Thursday Nov-24 07/11/2024 14/11/2024 Scottish Borders 101101
Week 3 Thursday Dec-24 05/12/2024 12/12/2024 Clackmannanshire 101201
Week 3 Thursday Jan-25 16/01/2025 23/01/2025 Falkirk 101202
Week 3 Thursday Feb-25 13/02/2025 20/02/2025 Stirling 101203
Week 3 Thursday Mar-25 13/03/2025 20/03/2025 Dumfries and Galloway 101301
Fife 101401
Aberdeen 101501
Aberdeenshire 101502
Moray 101503
Highland 101601
Edinburgh 101701
East Lothian 101702
Midlothian 101703
West Lothian 101704
Argyll and Bute 101801
West Dunbartonshire 101803
South Lanarkshire 101804
North Lanarkshire 101805
East Ayrshire 101806
North Ayrshire 101807
East Renfrewshire 101808
Glasgow 101809
Inverclyde 101810
South Ayrshire 101811
Renfrewshire 101812
Angus 101901
Perth and Kinross 101903
Week 4 Monday Apr-24 15/04/2024 22/04/2024 Oadby and Wigston 12408
Week 4 Monday May-24 13/05/2024 20/05/2024 Arun 13802
Week 4 Monday Jun-24 17/06/2024 24/06/2024 Chichester 13803
Week 4 Monday Jul-24 15/07/2024 22/07/2024 Crawley 13804
Week 4 Monday Aug-24 12/08/2024 19/08/2024 Brighton and Hove 14101
Week 4 Monday Sep-24 16/09/2024 23/09/2024 Eastbourne 14102
Week 4 Monday Oct-24 14/10/2024 21/10/2024 Lewes 14104
Week 4 Monday Nov-24 11/11/2024 18/11/2024 Ashford 16101
Week 4 Monday Dec-24 09/12/2024 16/12/2024 Canterbury 16102
Week 4 Monday Jan-25 20/01/2025 27/01/2025 Dover 16104
Week 4 Monday Feb-25 17/02/2025 24/02/2025 Conwy 71101
Week 4 Monday Mar-25 17/03/2025 24/03/2025 Gwynedd 71102
Denbighshire 71103
Flintshire 71104
Isle of Anglesey (Ynys Mon) 71106
Ceredigion 71201
Carmarthenshire 71202
Pembrokeshire 71203
Powys 71204
Bridgend 71301
Neath Port Talbot 71302
Rhondda Cynon Taff 71303
Swansea 71304
Blaenau Gwent 71401
Caerphilly 71402
Merthyr Tydfil 71404
Monmouthshire 71405
Newport 71406
Torfaen 71407
Week 4 Tuesday Apr-24 16/04/2024 23/04/2024 Amber Valley 11001
Week 4 Tuesday May-24 14/05/2024 21/05/2024 Bolsover 11002
Week 4 Tuesday Jun-24 18/06/2024 25/06/2024 Chesterfield 11003
Week 4 Tuesday Jul-24 16/07/2024 23/07/2024 Derby 11004
Week 4 Tuesday Aug-24 13/08/2024 20/08/2024 Erewash 11005
Week 4 Tuesday Sep-24 17/09/2024 24/09/2024 North East Derbyshire 11007
Week 4 Tuesday Oct-24 15/10/2024 22/10/2024 Derbyshire Dales 11009
Week 4 Tuesday Nov-24 12/11/2024 19/11/2024 Blaby 12401
Week 4 Tuesday Dec-24 10/12/2024 17/12/2024 Ashfield 13001
Week 4 Tuesday Jan-25 21/01/2025 28/01/2025 Bassetlaw 13002
Week 4 Tuesday Feb-25 18/02/2025 25/02/2025 Broxtowe 13003
Week 4 Tuesday Mar-25 18/03/2025 25/03/2025 Cannock Chase 13401
East Staffordshire 13402
Adur 13801
Horsham 13805
Mid Sussex 13806
Worthing 13807
Hastings 14103
Rother 14105
Wealden 14106
Gravesham 16105
Maidstone 16106
Medway 16107
Folkestone and Hythe 16109
Swale 16110
Tonbridge and Malling 16112
Tunbridge Wells 16113
Vale of Glamorgan 71305
Cardiff 71403
Week 4 Wednesday Apr-24 17/04/2024 24/04/2024 East Cambridgeshire 10502
Week 4 Wednesday May-24 15/05/2024 22/05/2024 High Peak 11006
Week 4 Wednesday Jun-24 19/06/2024 26/06/2024 South Derbyshire 11008
Week 4 Wednesday Jul-24 17/07/2024 24/07/2024 Basildon 11501
Week 4 Wednesday Aug-24 14/08/2024 21/08/2024 Brentwood 11503
Week 4 Wednesday Sep-24 18/09/2024 25/09/2024 Thurrock 11513
Week 4 Wednesday Oct-24 16/10/2024 23/10/2024 Harborough 12403
Week 4 Wednesday Nov-24 13/11/2024 20/11/2024 Hinckley and Bosworth 12404
Week 4 Wednesday Dec-24 11/12/2024 18/12/2024 Leicester 12405
Week 4 Wednesday Jan-25 22/01/2025 29/01/2025 Melton 12406
Week 4 Wednesday Feb-25 19/02/2025 26/02/2025 North West Leicester 12407
Week 4 Wednesday Mar-25 19/03/2025 26/03/2025 Rutland 12409
Breckland 12601
Broadland 12602
Corby 12701
Daventry 12702
East Northamptonshire 12703
Kettering 12704
Northampton 12705
South Northamptonshire 12706
Wellingborough 12707
Gedling 13004
Mansfield 13005
Newark and Sherwood 13006
Nottingham 13007
Rushcliffe 13008
Cherwell 13101
Lichfield 13403
Newcastle-under-Lyme 13404
Staffordshire Moorlands 13407
Stoke-on-Trent 13408
Tamworth 13409
West Suffolk 13508
Wrexham 71105
Week 4 Thursday Apr-24 18/04/2024 25/04/2024 Cambridge 10501
Week 4 Thursday May-24 16/05/2024 23/05/2024 Fenland 10503
Week 4 Thursday Jun-24 20/06/2024 27/06/2024 Huntingdonshire 10504
Week 4 Thursday Jul-24 18/07/2024 25/07/2024 Peterborough 10505
Week 4 Thursday Aug-24 15/08/2024 22/08/2024 South Cambridge 10506
Week 4 Thursday Sep-24 19/09/2024 26/09/2024 Braintree 11502
Week 4 Thursday Oct-24 17/10/2024 24/10/2024 Castle Point 11504
Week 4 Thursday Nov-24 14/11/2024 21/11/2024 Chelmsford 11505
Week 4 Thursday Dec-24 12/12/2024 19/12/2024 Epping Forest 11507
Week 4 Thursday Jan-25 23/01/2025 30/01/2025 Harlow 11508
Week 4 Thursday Feb-25 20/02/2025 27/02/2025 Maldon 11509
Week 4 Thursday Mar-25 20/03/2025 27/03/2025 Rochford 11510
Southend-on-Sea 11511
Tendring 11512
Uttlesford 11514
Boston 12501
East Lindsey 12502
Lincoln 12503
North Kesteven 12504
South Holland 12505
South Kesteven 12506
West Lindsey 12507
Great Yarmouth 12603
West Norfolk and Kings Lynn 12604
North Norfolk 12605
Norwich 12606
South Norfolk 12607
Babergh 13501
Ipswich 13503
Mid Suffolk 13504
East Suffolk 13509
North Somerset 15103

HBAA Initiative profiled activity volumes and indicative funding for FYE March 2025

LA FCRs volumes SERs volumes HBMS volumes Indicative funding
Aberdeen City Council 830 15 93 £19,491.62
Aberdeenshire Council 355 11 62 £8,764.10
Adur District Council 285 13 22 £6,792.23
Amber Valley Borough Council 588 9 44 £13,460.05
Angus Council 257 7 44 £6,313.79
Argyll and Bute Council 332 7 38 £7,829.28
Arun District Council 709 23 54 £16,641.07
Ashfield District Council 592 12 49 £13,704.44
Ashford Borough Council 502 18 43 £11,885.98
Babergh District Council 234 10 23 £5,630.81
Barnsley Metropolitan Borough Council 810 12 107 £19,143.61
Basildon Council 1130 15 69 £25,589.35
Basingstoke and Deane Borough Council 900 17 49 £20,474.56
Bassetlaw District Council 310 5 39 £7,319.33
Bath and Northeast Somerset Council 669 28 49 £15,862.45
Bedford Borough Council 1329 38 61 £30,470.03
Birmingham City Council 25830 400 777 £576,323.25
Blaby District Council 213 8 18 £5,061.87
Blackburn with Darwen Borough Council 818 25 64 £19,145.36
Blackpool Council 939 28 95 £22,248.62
Blaenau Gwent County Borough Council 283 4 43 £6,757.46
Bolsover District Council 222 4 33 £5,319.25
Bolton Council 1531 36 138 £35,772.66
Borough Council of King’s Lynn and West Norfolk 670 15 52 £15,518.20
Borough of Broxbourne Council 614 19 32 £14,183.96
Boston Borough Council 306 7 29 £7,159.01
Bournemouth, Christchurch and Poole Council 2462 92 157 £57,697.22
Bracknell Forest Council 554 17 31 £12,832.68
Braintree District Council 643 14 44 £14,805.44
Breckland Council 589 17 45 £13,740.24
Brent Council 5165 427 214 £126,845.39
Brentwood Borough Council 176 4 15 £4,077.50
Bridgend County Borough Council 579 9 62 £13,505.78
Brighton and Hove City Council 2645 132 153 £62,835.06
Bristol City Council 3402 122 215 £79,546.75
Broadland District Council 408 20 31 £9,788.48
Bromsgrove District Council 348 5 22 £7,910.32
Broxtowe Borough Council 355 7 32 £8,263.41
Buckinghamshire Council 2161 108 128 £51,374.36
Burnley Borough Council 516 14 44 £12,090.82
Bury Council 839 29 69 £19,806.84
Caerphilly County Borough Council 757 10 120 £18,115.64
Calderdale Council 825 31 78 £19,664.80
Cambridge City Council 679 17 45 £15,676.75
Cannock Chase District Council 304 8 35 £7,239.03
Canterbury City Council 725 22 52 £16,900.51
Cardiff Council 2603 86 167 £60,677.00
Carmarthenshire County Council 563 20 76 £13,710.87
Castle Point Borough Council 386 7 23 £8,808.71
Central Bedfordshire Council 1194 38 73 £27,742.31
Ceredigion County Council 298 18 28 £7,305.95
Charnwood Borough Council 638 11 46 £14,626.49
Chelmsford City Council 927 26 65 £21,540.69
Cheltenham Borough Council 560 15 36 £12,932.22
Cherwell District Council 559 19 38 £13,072.18
Cheshire East Council 1157 26 99 £26,926.13
Cheshire West and Chester Council 1082 30 119 £25,714.06
Chesterfield Borough Council 465 18 52 £11,222.78
Chichester District Council 529 28 39 £12,724.57
Chorley Council 467 4 37 £10,626.26
City of Bradford Metropolitan District Council 3083 99 209 £71,924.19
City of Edinburgh Council 4197 98 239 £96,173.77
City of Lincoln Council 560 9 45 £12,881.51
City of London Corporation 78 3 5 £1,826.98
City of Wolverhampton Council 1253 46 122 £29,890.61
City of York Council 592 13 49 £13,744.21
Clackmannanshire Council 242 5 27 £5,688.04
Colchester Borough Council 1047 25 72 £24,167.81
Conwy County Borough Council 762 16 63 £17,666.98
Cornwall Council 3425 131 274 £81,110.03
Cotswold District Council 231 8 22 £5,509.46
Council of the Isle of Scilly 0 0 0 £0.00
Coventry City Council 2950 73 155 £67,554.40
Crawley Borough Council 801 29 45 £18,674.62
Croydon Council 4690 182 169 £108,436.37
Cumberland 882 17 101 £20,754.41
Dacorum Borough Council 727 32 54 £17,284.89
Darlington Borough Council 432 8 47 £10,127.41
Dartford Borough Council 532 11 46 £12,365.13
Denbighshire County Council 636 11 48 £14,623.84
Derby City Council 1696 43 114 £39,199.65
Derbyshire Dales District Council 198 9 19 £4,764.03
Doncaster Council 1279 31 127 £30,050.60
Dorset Council 1565 61 129 £37,157.77
Dover District Council 627 9 42 £14,271.02
Dudley Metropolitan Borough Council 815 32 108 £19,895.92
Dumfries and Galloway Council 598 13 73 £14,186.47
Dundee City Council 799 14 99 £18,888.67
Durham County Council 2984 62 259 £69,321.85
East Ayrshire Council 284 5 60 £7,036.82
East Cambridgeshire District Council 278 10 23 £6,580.87
East Devon District Council 467 23 44 £11,322.14
East Dunbartonshire Council 237 5 26 £5,570.67
East Hampshire District Council 396 11 26 £9,162.67
East Herts District Council 443 20 36 £10,585.26
East Lindsey District Council 547 21 64 £13,210.11
East Lothian Council 448 8 60 £10,647.27
East Renfrewshire Council 196 6 25 £4,725.12
East Riding of Yorkshire Council 778 29 97 £18,875.81
East Staffordshire Borough Council 537 18 35 £12,542.55
East Suffolk Council 909 26 86 £21,437.06
Eastbourne Borough Council 932 26 52 £21,464.62
Eastleigh Borough Council 417 13 34 £9,791.28
Elmbridge Borough Council 523 40 37 £12,958.13
Enfield Council 7386 346 211 £171,871.89
Epping Forest District Council 464 19 40 £11,053.77
Epsom and Ewell Borough Council 434 20 19 £10,187.69
Erewash Borough Council 661 8 38 £14,907.94
Exeter City Council 858 14 58 £19,608.66
Falkirk Council 462 5 72 £11,011.58
Fareham Borough Council 329 10 24 £7,668.61
Fenland District Council 508 11 38 £11,743.27
Fife Council 1578 32 166 £37,025.12
Flintshire County Council 596 10 51 £13,744.00
Folkestone and Hythe District Council 427 16 46 £10,256.24
Forest of Dean District Council 328 13 27 £7,782.41
Fylde Council 272 9 28 £6,467.38
Gateshead Council 1053 23 113 £24,772.59
Gedling Borough Council 615 15 34 £14,094.04
Glasgow City Council 6056 90 628 £140,925.71
Gloucester City Council 1066 14 48 £23,929.18
Gosport Borough Council 374 6 31 £8,605.34
Gravesham Borough Council 411 11 35 £9,625.19
Great Yarmouth Borough Council 508 8 45 £11,741.21
Guildford Borough Council 608 18 34 £14,034.54
Gwynedd Council 553 13 71 £13,200.62
Halton Borough Council 525 10 59 £12,333.99
Harborough District Council 174 5 17 £4,112.29
Haringey Council 5049 259 202 £118,959.39
Harlow Council 606 15 37 £13,940.70
Harrow Council 2329 300 96 £60,528.59
Hart District Council 215 14 21 £5,323.64
Hartlepool Borough Council 484 7 52 £11,278.88
Hastings Borough Council 931 27 55 £21,516.55
Havant Borough Council 503 15 41 £11,786.46
Herefordshire Council 721 27 63 £17,115.14
Hertsmere Borough Council 581 29 35 £13,801.67
High Peak Borough Council 362 10 30 £8,472.22
Highland Council 608 11 82 £14,443.20
Hillingdon Council 3037 167 116 £71,832.40
Hinckley and Bosworth Borough Council 291 7 26 £6,805.09
Horsham District Council 526 24 36 £12,490.40
Hull City Council 2279 41 178 £52,471.26
Huntingdonshire District Council 580 13 43 £13,407.69
Hyndburn Borough Council 460 11 37 £10,690.66
Inverclyde Council 325 6 47 £7,764.93
Ipswich Borough Council 814 17 60 £18,787.89
Isle of Anglesey County Council 185 6 29 £4,525.01
Isle of Wight Council 780 29 62 £18,436.95
Islington Council 2361 160 194 £58,159.74
Kirklees Council 1638 59 149 £38,902.64
Knowsley Metropolitan Borough Council 682 16 97 £16,391.00
Lancaster City Council 543 7 56 £12,596.68
Leeds City Council 4644 176 354 £109,702.52
Leicester City Council 2528 110 151 £59,614.26
Lewes District Council 498 29 38 £12,095.05
Lewisham Council 5221 149 251 £119,863.72
Lichfield District Council 231 6 25 £5,456.53
Liverpool City Council 4032 96 366 £94,255.55
London Borough of Barking and Dagenham 3038 150 134 £71,556.57
London Borough of Barnet 4529 409 177 £112,159.32
London Borough of Bexley 1489 44 88 £34,438.85
London Borough of Bromley 2181 59 111 £50,035.33
London Borough of Camden 2942 166 176 £70,543.30
London Borough of Ealing 4776 338 188 £115,365.19
London Borough of Hackney 7869 240 300 £180,099.46
London Borough of Hammersmith and Fulham 2342 88 137 £54,754.87
London Borough of Havering 1543 68 96 £36,474.47
London Borough of Hounslow 1764 164 101 £44,268.22
London Borough of Lambeth 5692 185 240 £130,936.55
London Borough of Newham 7600 480 233 £180,912.56
London Borough of Redbridge 3804 323 121 £93,185.76
London Borough of Richmond Upon Thames 911 48 58 £21,774.83
London Borough of Tower Hamlets 5961 395 222 £143,003.23
London Borough of Waltham Forest 3162 161 131 £74,506.72
Luton Borough Council 2409 110 89 £56,227.30
Maidstone Borough Council 919 35 52 £21,467.64
Maldon District Council 175 6 18 £4,178.45
Malvern Hills District Council 227 12 23 £5,537.56
Manchester City Council 6070 114 351 £138,295.02
Mansfield District Council 485 7 48 £11,250.03
Medway Council 1477 37 95 £34,046.19
Melton Borough Council 98 3 11 £2,349.67
Merthyr Tydfil County Borough Council 219 3 30 £5,178.07
Merton Council 1570 84 65 £37,117.21
Mid Devon District Council 236 7 24 £5,576.99
Mid Suffolk District Council 178 7 22 £4,322.55
Mid Sussex District Council 472 22 35 £11,255.00
Middlesbrough Council 902 25 83 £21,221.89
Midlothian Council 418 5 35 £9,568.08
Milton Keynes Council 1935 71 108 £45,130.95
Mole Valley District Council 356 17 23 £8,483.88
Monmouthshire County Council 413 11 31 £9,597.25
Moray Council 247 10 31 £6,004.99
Neath Port Talbot County Council 830 10 78 £19,144.97
New Forest District Council 564 24 49 £13,488.56
Newark and Sherwood District Council 405 7 40 £9,412.68
Newcastle City Council 1732 42 154 £40,477.25
Newcastle-Under-Lyme Borough Council 463 7 44 £10,725.67
Newport City Council 1001 12 91 £23,037.15
North Ayrshire Council 451 11 82 £11,090.11
North Devon Council 525 12 36 £12,099.93
North East Derbyshire District Council 217 6 40 £5,354.90
North East Lincolnshire Council 809 11 68 £18,592.00
North Hertfordshire District Council 480 18 37 £11,335.46
North Kesteven District Council 206 8 29 £5,032.70
North Lanarkshire Council 1102 15 186 £26,534.54
North Lincolnshire Council 579 13 54 £13,521.38
North Norfolk District Council 610 27 39 £14,416.88
North Northamptonshire Council 1321 26 107 £30,526.23
North Somerset Council 852 19 70 £19,779.07
North Tyneside Council 615 14 97 £14,912.79
North Warwickshire District Council 188 5 18 £4,443.28
North West Leicestershire District Council 220 4 27 £5,205.30
North Yorkshire 1738 47 170 £40,972.32
Northumberland County Council 1091 33 130 £26,138.35
Norwich City Council 768 25 88 £18,394.07
Nottingham City Council 2618 47 192 £60,109.14
Nuneaton and Bedworth Borough Council 631 9 44 £14,397.48
Oadby and Wigston Borough Council 175 5 12 £4,070.07
Oldham Council 1201 63 113 £29,204.65
Orkney Islands Council 63 2 7 £1,495.98
Oxford City Council 1190 27 56 £27,082.63
Pembrokeshire County Council 365 21 50 £9,134.52
Pendle Borough Council 367 16 34 £8,812.02
Perth and Kinross Council 257 7 49 £6,360.68
Peterborough City Council 1377 35 83 £31,707.94
Plymouth City Council 1593 32 148 £37,096.01
Portsmouth City Council 1551 47 119 £36,296.75
Powys County Council 358 15 47 £8,768.92
Preston City Council 981 15 84 £22,608.36
Reading Borough Council 1348 42 66 £31,082.56
Redcar and Cleveland Borough Council 583 14 74 £13,905.68
Redditch Borough Council 322 6 29 £7,470.76
Reigate and Banstead Borough Council 616 23 37 £14,400.23
Renfrewshire Council 628 10 95 £15,009.16
Rhonda Cynon Taff County Borough Council 851 8 119 £20,078.12
Ribble Valley Borough Council 111 5 11 £2,699.83
Rochdale Borough Council 1419 32 109 £32,861.21
Rochford District Council 236 10 18 £5,620.32
Rossendale Borough Council 205 4 26 £4,875.21
Rother District Council 421 13 32 £9,830.78
Rotherham Metropolitan Borough Council 1144 26 121 £26,933.85
Royal Borough of Greenwich 3923 109 175 £89,776.92
Royal Borough of Kensington and Chelsea 2904 112 125 £67,374.52
Royal Borough of Kingston Upon Thames 1218 64 55 £28,825.66
Royal Borough of Windsor and Maidenhead 534 30 35 £12,829.94
Rugby Borough Council 324 8 24 £7,520.86
Runnymede Borough Council 273 10 21 £6,448.47
Rushcliffe Borough Council 285 9 25 £6,714.18
Rushmoor Borough Council 444 12 40 £10,404.30
Rutland County Council 97 3 8 £2,266.16
Salford City Council 2284 41 158 £52,329.67
Sandwell Metropolitan Borough Council 1111 28 154 £26,720.19
Scottish Borders Council 442 10 48 £10,409.81
Sefton Council 1173 28 129 £27,722.18
Sevenoaks District Council 373 18 46 £9,174.87
Sheffield City Council 3488 86 339 £81,938.30
Shetland Islands Council 49 0 6 £1,139.88
Shropshire Council 871 30 97 £20,888.94
Slough Borough Council 1598 132 60 £39,171.19
Solihull Metropolitan Borough Council 681 16 64 £15,947.01
Somerset 2107 69 181 £49,702.52
South Ayrshire Council 482 11 55 £11,411.84
South Cambridgeshire District Council 487 15 35 £11,371.89
South Derbyshire District Council 271 8 24 £6,382.67
South Gloucestershire Council 874 28 66 £20,458.35
South Hams District Council 290 20 28 £7,222.46
South Holland District Council 252 7 25 £5,936.85
South Kesteven District Council 371 16 38 £8,950.95
South Lanarkshire Council 887 23 148 £21,673.09
South Norfolk Council 544 15 34 £12,574.39
South Oxfordshire District Council 380 15 40 £9,133.29
South Ribble Borough Council 336 7 28 £7,798.83
South Staffordshire District Council 308 7 33 £7,263.64
South Tyneside Council 790 26 103 £19,115.35
Southampton City Council 1729 64 120 £40,641.06
Southend On Sea Borough Council 1298 39 80 £30,090.23
Southwark Council 4131 71 198 £93,377.54
Spelthorne Borough Council 447 17 29 £10,494.65
St Albans City and District Council 521 29 32 £12,501.90
St Helens Council 867 10 88 £20,060.95
Stafford Borough Council 405 7 35 £9,357.68
Staffordshire Moorlands District Council 288 5 21 £6,617.46
Stevenage Borough Council 577 14 39 £13,322.98
Stirling Council 415 7 55 £9,839.36
Stockport Metropolitan Borough Council 868 24 97 £20,630.62
Stockton-On-Tees Borough Council 1104 26 83 £25,578.11
Stoke-On-Trent City Council 1441 34 125 £33,601.88
Stratford On Avon District Council 445 14 33 £10,424.71
Stroud District Council 385 16 32 £9,181.99
Sunderland City Council 1659 40 170 £39,050.96
Surrey Heath Borough Council 220 9 17 £5,208.58
Sutton Council 1448 64 65 £33,891.26
Swale Borough Council 863 20 57 £19,884.81
Swansea Council 800 18 117 £19,259.51
Swindon Borough Council 995 21 73 £22,932.04
Tameside Metropolitan Borough Council 1240 26 144 £29,293.61
Tamworth Borough Council 252 2 26 £5,807.55
Tandridge District Council 266 14 21 £6,414.16
Teignbridge District Council 498 14 44 £11,701.48
Telford and Wrekin Council 1181 20 85 £27,070.41
Tendring District Council 713 22 65 £16,806.05
Test Valley Borough Council 494 14 32 £11,430.35
Tewkesbury Borough Council 232 7 22 £5,468.12
Thanet District Council 837 27 65 £19,639.58
Three Rivers District Council 344 15 25 £8,176.79
Thurrock Council 696 25 52 £16,376.24
Tonbridge and Malling Borough Council 502 17 38 £11,790.99
Torbay Council 949 23 71 £21,993.33
Torfaen County Borough Council 478 9 48 £11,171.14
Torridge District Council 294 13 25 £7,031.39
Trafford Council 999 22 74 £23,066.54
Tunbridge Wells Borough Council 493 21 36 £11,704.50
Uttlesford District Council 183 11 19 £4,535.64
Vale of Glamorgan Council 574 9 63 £13,408.62
Vale of White Horse District Council 412 14 40 £9,790.33
Wakefield Council 2099 32 167 £48,198.64
Walsall Council 1434 52 125 £34,002.92
Wandsworth Council 4151 253 168 £99,071.07
Warrington Borough Council 857 16 94 £20,104.35
Warwick District Council 457 14 37 £10,721.99
Watford Borough Council 893 46 37 £21,055.33
Waverley Borough Council 362 20 30 £8,765.34
Wealden District Council 434 34 36 £10,833.83
Welwyn Hatfield Borough Council 723 21 48 £16,789.26
West Berkshire Council 525 15 40 £12,239.88
West Devon Borough Council 195 9 17 £4,669.98
West Dunbartonshire Council 487 8 68 £11,596.14
West Lancashire Borough Council 217 7 37 £5,356.87
West Lindsey District Council 315 12 31 £7,532.21
West Lothian Council 973 15 89 £22,500.57
West Northamptonshire Council 1653 47 121 £38,507.11
West Oxfordshire District Council 346 13 24 £8,151.62
West Suffolk Council 803 20 53 £18,534.38
Westminster City Council 4241 138 193 £97,760.43
Westmorland and Furness 689 22 69 £16,354.55
Wigan Council 1115 26 126 £26,362.35
Wiltshire Council 1398 38 126 £32,804.21
Winchester City Council 337 17 33 £8,185.82
Wirral Council 1843 44 170 £43,116.32
Woking Borough Council 585 20 27 £13,529.20
Wokingham District Council 311 11 23 £7,303.70
Worcester City Council 599 11 36 £13,641.47
Worthing Borough Council 778 18 43 £17,791.34
Wrexham County Borough Council 511 14 57 £12,144.19
Wychavon District Council 427 15 37 £10,107.96
Wyre Council 409 9 41 £9,588.69
Wyre Forest District Council 474 21 41 £11,357.60