Guidance

Housing Benefit claims processing guidance

This document contains guidance for local authorities on processing claims for Housing Benefit.

• From: Department for Work and Pensions
• Published: 17 October 2013

Documents

Housing Benefit claims processing guidance

PDF, 64 KB, 25 pages

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Details

This document contains Housing Benefit processing guidance for local authorities. It includes:

• the claims process
• telephone and electronic claims
• calculating Housing Benefit
• backdating
• change of circumstances
• extended payments
• appeals and complaints

Published 17 October 2013