FOI release

FOI22/23-046 - Multi-Functional Devices and printing and scanning services contracts

Published 18 January 2023

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This publication is available at https://www.gov.uk/government/publications/insolvency-service-foi-responses-july-to-september-2022/foi2223-046-multi-functional-devices-and-printing-and-scanning-services-contracts

Our ref: FOI22/23-046

Re: Freedom of Information Act 2000

Thank you for your email of 05 August in which you requested from the Insolvency Service:

I would like to make a request for the following information relating to the authority’s current Multi-Functional Devices and printing/scanning services contract(s)

  1. What services are included in the contract(s)? (e.g. printing vs scanning etc)

  2. Which supplier is delivering them? (If in-house, please confirm or if multiple provider please identify them)

  3. How many contracts does this entail and what’s the award value for each?

  4. When do these contracts expire and do they have any extensions?

  5. What is the annual volumetric data (split by Annual Mono and Annual Colour print)?

  6. What is the total number of devices supplied?

  7. What Managed Print Service software solution do you use?

  8. How many Mono MFDs and Colour MFDs do you have?

  9. What document management solution do you use?

  10. What High Volume printing devices do you use?

  11. Were any framework agreements used to procure the goods/services? If so, which ones?

  12. Any documentation you can provide me with, e.g. the order form

  13. What department is managing the contract and who’s the decision-maker?

  14. How many Adobe Acrobat (standard, professional and reader) licenses do you have?

  15. What is the annual cost?

  16. When is the renewal date?

  17. Who is responsible for the contract?

  18. Do you use any other PDF editing tools?

Your request has been dealt with under the Freedom of Information Act 2000 (FOIA).

I can confirm the agency holds the information that you have requested and I have provided answers to your questions.

The responses for question 1-4 are already published on the contract finder notice which can be found here. The rest of your questions are addressed below:

  1. Annual Mono - 1,456,632 Annual Colour - 417,408 – please note that these are estimates based on the data we have for the previous quarter. Due to the Covid-19 pandemic and the associated work from home mandate, usage of office printers has reduced. This has led to a limited data set that may not be accurate.
  2. 177
  3. Managed Service provided by Ricoh provisioning PaperCut MF & SLNX, with PaperCut Integrated scanning application to be configured to provide following services: Scan to eMail and Scan to Network folder.
  4. All MFDs are colour with a default setting of black and white for printing and copying
  5. Wisdom, provided by Daisy.
  6. Please see below table:
  7. CCS - RM3781
  8. Available here on the contract finder notice
  9. Contact details for the contract buyer can be found on the contract finder notice, Any further information is exempt from disclosure under section 40(2) of the FOIA, because it constitutes personal data. Personal data can only be released if to do so would not contravene any of the data protection principles set out in Article 5(1) of the UK General Data Protection Regulation. This is an absolute exemption and does not require a public interest test.
  10. We hold 810 Adobe Acrobat Pro DC licences. We no longer use reader as a freely installed product.
  11. This information is available here on the contract finder notice.
  12. This information is available here on the contract finder notice.
  13. Contact details for the contract buyer can be found on the contract finder notice, Any further information is exempt from disclosure under section 40(2) of the FOIA, because it constitutes personal data. Personal data can only be released if to do so would not contravene any of the data protection principles set out in Article 5(1) of the UK General Data Protection Regulation. This is an absolute exemption and does not require a public interest test.
  14. We use no other pdf editing tools.

Table from answer 10

#Row Labels Count
Richoh IM C3000 All in one 16
Richoh IM C4500 All in one 26
Richoh IM C5500 All in one 27
Richoh M C250FWB All in one 52
Richoh SP C3710SF All in one 56
Total 177

If you are not satisfied with the response we have provided you and would like us to reconsider our decision by way of an internal review (IR), please contact our Information Rights Team at [email protected] or by post at:

Information Rights Team

The Insolvency Service

3rd Floor

Cannon House

18 Priory Queensway

Birmingham

B4 6FD

United Kingdom

You also have the right to contact the Information Commissioners Office (ICO) if you wish for them to investigate any complaint you may have regarding our handling of your request. However, please note that the ICO is likely to expect an IR to have been completed in the first instance.

Kind regards

Information Rights Team

The Insolvency Service

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