Integrated Offender Management: Process Evaluation Report
A report providing findings from a process evaluation of the Integrated Offender Management refresh.
Applies to England and Wales
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Integrated Offender Management (IOM) was first introduced in 2009 as a cross-agency response to crime and reoffending threats faced by local communities, focusing on the most persistent and problematic offenders. The IOM underwent a refresh in 2021, partly in response to a joint inspection by HM Inspectorate of Probation and HM Inspectorate of Constabulary and Fire and Rescue Services which had found that IOM had ‘lost its way’. The refresh aimed to provide a unified approach to offender supervision in the community focused on neighbourhood crime, whilst retaining discretion for local priorities. The strategy stressed the importance of effective governance structures and a consistent approach to supervision and support.
The process evaluation sought to identify facilitators and barriers to the implementation of the IOM refresh strategy and explore evidence of IOM’s effectiveness in supporting individuals’ desistance from offending. The research was undertaken across eight case study areas in England. It included interviews with local managers and frontline staff from police and probation, staff from wider agencies supporting IOM, and people receiving IOM.