Issue briefing: a new service for those needing the most help
HMRC is introducing a new service for customers who need extra help to get their taxes and entitlements right.
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The service will offer customers who need extra help more in-depth support on the phone and a mobile advisory service if they need a face-to-face appointment. The new service will replace our network of Enquiry Centres. This briefing explains how we will introduce this service across the whole of the UK in the summer.
Updates to this page
Published 12 February 2014Last updated 12 February 2014 + show all updates
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Added a Welsh translation document.
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First published.