New requirements form guidance
Updated 10 April 2024
Purpose
This guidance is to show the Civil Service how to raise requests for new L&D (Learning and Development) requirements. The guidance shows how requests are progressed. This guidance is to be used in conjunction with the Cabinet Office spend control policy for L&D.
Using the central suppliers for your L&D requirements
Our suppliers are contracted to work in partnership with the Cabinet Office’s Government Skills and Curriculum Unit (GSCU) to meet training needs across the Civil Service. The suppliers bring with them a supply chain of professional services, business schools, universities, professional bodies and small/medium sized enterprises (SMEs). The supply chains are dynamic, enabling them to flex to meet emerging learning needs. Information on all training and services that are available through these contracts can be found in the Service Catalogue on the learning website.
Action to take before submitting a request for a new requirement
Check the learning website and Service Catalogue to see if any existing offerings can fulfil your needs. If the service is already available, use this guidance to make the booking.
Alternatively, contact the Helpdesk to discuss your requirements • Phone: 020 3640 7985 • Email: [email protected]
How to submit a request for new training
If the specific service you require is not already listed, you must complete a new requirements form. The Helpdesk can assist you with this. Send the completed form to [email protected]. The Helpdesk will review and progress your request as appropriate.
The new requirements process does not decide if the need is approved; authority and spend accountability remains with your organisation. We will automatically assume that the needs detailed in a new requirements form have been approved through local financial approval processes.
The new requirements process
This chart shows what happens to a new requirement form once it has been submitted.
Assistance - the Helpdesk is your one point of entry
All new requirements should be submitted to the Helpdesk. You will be put in touch with relevant supplier(s) when the Helpdesk has established who is best placed to fulfil your needs. This means the only contact details you need to remember for new requirements are:
- Phone: 020 3640 7985
- Email: [email protected]
Your new requirements form will be shared with the relevant supplier(s) to inform the next steps in shaping a suitable offering.