Transparency data

Local land charges live service data

Information about local land charges live service data.

• From: HM Land Registry
• Published: 10 May 2023
• Last updated: 16 April 2024 — See all updates

Applies to England and Wales

Documents

Completion rate

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Customer satisfaction (feedback forms)

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Customer satisfaction (Survey 2023)

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Cost per transaction

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Details

These files include:

• completion rate – the proportion of completed transactions made using the search service, relative to the number of started transactions
• customer satisfaction – taken from the in-service feedback form; plus a targeted satisfaction survey of registered service users
• cost per transaction – taken from the total search volumes for local land charges, compared with the cost of hosting and supporting the service

Published 10 May 2023
Last updated 16 April 2024 + show all updates

1. 16 April 2024

   Added the cost per transaction data.

2. 10 April 2024

   Updated completion rate and customer satisfaction (feedback forms).

3. 29 January 2024

   Updated completion rate and customer satisfaction (feedback forms). Added customer satisfaction (Survey 2023).

4. 10 May 2023

   First published.