Guidance

Making Every Contact Count (MECC): practical resources

These documents support the local implementation and evaluation of MECC activity and the development of training resources.

• From: Public Health England
• Published: 26 January 2016
• Last updated: 4 March 2020 — See all updates

Documents

Making Every Contact Count: evaluation guide for MECC programmes

Ref: PHE publications gateway number: GW-1057

HTML

Making Every Contact Count (MECC): consensus statement

Ref: PHE publications gateway number 2015760; NHS England publications gateway number 05086

PDF, 691 KB, 18 pages

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Making Every Contact Count (MECC): implementation guide

Ref: PHE publications gateway number 2018226

PDF, 483 KB, 17 pages

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Making Every Contact Count (MECC): quality marker checklist for training resources

Ref: PHE publications gateway number 2018226

PDF, 360 KB, 12 pages

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Details

This guidance will support people and organisations when considering or reviewing MECC activity and aid local implementation and measurement of programme impact. Organisations will find these resources useful when addressing MECC service condition SC8 within the NHS Standard Contract.

The NHS Standard Contract requires providers to develop and maintain an organisational plan for making every contact count, in accordance with MECC principles and guidance. The standard condition SC8 refers to the use of MECC tools, which are available above on this webpage. These resources were developed by Public Health England (PHE), Health Education England and the national MECC advisory group.

The resources are for use by organisations:

• considering or reviewing MECC activity
• developing or commissioning new MECC training
• seeking evidence, to measure the impact of local MECC delivery
• undertaking a review of existing MECC training resources
• developing and providing MECC training resources

Published 26 January 2016
Last updated 4 March 2020 + show all updates

1. 4 March 2020

   Added evaluation framework 2020.

2. 16 July 2018

   Updated the MECC Implementation Guide and Training Quality Marker Checklist.

3. 12 April 2016

   Added MECC consensus statement.

4. 22 March 2016

   Added MECC evaluation framework.

5. 26 January 2016

   First published.