Guidance

National Insurance number instructions for staff

These instructions are used by Department for Work and Pensions staff to allocate National Insurance numbers.

Documents

Introduction to National Insurance number allocation

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A to Z of common actions

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Benefit inspired evidence of identity (DCI1 process)

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British applicants without a passport

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Home Office biometric residence permit verification allocation: In country allocation process

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Home Office biometric residence permit verification allocation: In country trace process

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Home Office biometric residence permit verification allocation: Out of country allocation process

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Channel Island applications

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Centre for non-resident fastpaths

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Confused accounts: National Insurance Account Correction Team type 1 referrals

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Contact centre appointment booking process

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Croatian nationals

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Deceased partner of a Bereavement Benefit claimant

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Destitute because of domestic violence concession cases

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DLA child NINo allocation

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Documentary evidence and checks

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Dual nationality applications

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Completing the eDCI1 form

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eNIRS knowledge library

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European Union/European Economic Area right to work applications

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Former Gurkha resettlement postal process

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Her Majesty’s forces fastpath

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Ministry of Defence credit applications

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Home Office Gateway Protection Programme applications

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Isle of Man applicants

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NINo Integrity Unit

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Non European Union/European Economic Area right to work applications

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Republic of Ireland nationals

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Rework: Initial checks by NINo Centre Decision Maker

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Right to work

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Self-employed applications

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Student loan applications

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Service Personnel and Veterans Agency instructions

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Statement of Evidence applications

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Syrian refugees

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Trusted employer fastpath

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Home Office visa postal process

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Details

Why we publish these instructions

We publish these instructions to help you understand how we make decisions on allocating National Insurance numbers.

We have replaced some information with a series of letter Xs, as we would if the instructions were published in response to a freedom of information request.

This is because there are some exemptions to the right of access to information.

Get a National Insurance number

See apply for a National Insurance number

Updates to this page

Published 13 December 2016
Last updated 15 January 2024 + show all updates
  1. The staff guide 'Juvenile Registration: 15 years 9 months to 20 years' has been updated to reflect new telephone number

  2. The staff guide 'Juvenile Registration: 15 years 9 months to 20 years' has been updated to reflect new instructions.

  3. Updated Benefit inspired evidence of identity (DCI1 process).

  4. First published.

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