Correspondence

Open letter to heat network operators about consumer protection standards

Open letter from Claire Perry to all heat network operators regarding a voluntary industry scheme to raise consumer protection standards.

• From: Department for Business, Energy & Industrial Strategy and The Rt Hon Claire Perry
• Published: 4 April 2019

This was published under the 2016 to 2019 May Conservative government

Documents

Open letter from Claire Perry to heat network operators

PDF, 222 KB, 2 pages

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Details

Energy Minister Claire Perry has written an open letter encouraging all heat network operators to join the voluntary Heat Trust scheme, in order to raise consumer protection standards ahead of legislation being introduced. This follows a Westminster Hall Debate on 19 February 2019.

If operators have difficulties meeting Heat Trust standards they should contact BEIS setting out the nature of their concerns: please email [email protected].

Published 4 April 2019