Promotional material

Opening public services: leaflet

Promotional leaflet outlining the principles of open public services, with examples.

• From: Open Public Services and Cabinet Office
• Published: 31 July 2011

This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government

Documents

Opening public services

PDF, 1.85 MB, 16 pages

This file may not be suitable for users of assistive technology.

Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email [email protected]. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

This leaflet outlines the principles of open public services:

• choice - wherever possible, we should increase choice by giving people direct control over the services they use
• local control - power should be decentralised to the lowest appropriate level, including parish and neighbourhood councils where possible
• diversity - public services should be open to a range of providers competing to offer a better service
• fair access - the state’s role is to ensure fair access
• accountability - public services should be accountable to users and to taxpayers

It gives examples for each of these principles.

Published 31 July 2011