Research and analysis

People with non-visible impairments' attitudes to and experiences of transport

Qualitative research by Ipsos MORI exploring the attitudes people with non-visible impairments have to transport and their experiences with transport.

• From: Department for Transport
• Published: 26 September 2024

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People with non-visible impairments’ attitudes and experiences of transport qualitative research

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People with non-visible impairments’ attitudes and experiences of transport qualitative research

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Details

This research was conducted with 20 people with non-visible impairments to understand more about their attitudes and transport experiences.

The main findings were that:

• using public transport was important because it provided independence, confidence, a sense of achievement and the freedom to commute, attend health appointments, lead full social lives and travel farther afield – however, many people experienced barriers when using transport
• participants had difficulties processing and retaining information and communicating with others, which resulted in anxiety, stress and a lack of self-confidence, especially if travelling alone

Interviews took place across England and included those with autism spectrum disorder, learning disabilities, mental health impairments and memory impairments.

The Department for Transport commissioned Ipsos MORI to carry out this research.

Published 26 September 2024