Set up a Direct Debit to pay your Help to Buy fees and interest
Set up regular payments to pay back your Help to Buy: Equity Loan fees and charges.
Applies to England
Documents
Details
As part of the terms of your equity loan, paying by Direct Debit is also a requirement.
Monthly payments
You’ll need to pay:
- £1 monthly management fee
- monthly interest payments which start from year 6
- administration fees for changes you make to your equity loan including the costs of any valuations required
- any late payment fees
Set up a Direct Debit
You’ll need to:
- download the Direct Debit form
- complete and sign it
- return it to us by post or email
You can send the form by post:
Help to Buy customer services
PO Box 5262
Lancing
BN99 9HE
Or by email: [email protected]
When emailing our Customer Service team, please include your account number and a summary of your query – for example ‘Direct debit’ – in your email subject line.
Paying by Direct Debit is simple, convenient, safe and secure. The direct debit guarantee protects you against any incorrect payments and ensures that you get your money back if a mistake is made.
Read the terms and conditions
Before applying, read the terms and conditions for how your information is used.
Changes to the amount, date or frequency of your Direct Debit
We will notify you 10 working days in advance of your account being debited or as otherwise agreed.
If we or your building society make an error on your payments
You are entitled to a full and immediate refund of the amount paid from your bank or building society.
If you receive a refund you are not entitled to, you must pay it back when we ask you to.
If you need to cancel your Direct Debit
You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required.
Updates to this page
Published 5 May 2021Last updated 16 June 2023 + show all updates
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Contact details updated
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New Direct Debit form added.
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Added a link to the terms and conditions for Target HCA and GOV.UK.
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First published.