Guidance

Ibiza and Formentera: domestic violence support organisations

Updated 23 May 2024

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Ibiza and Formentera: domestic violence support organisations

National contact numbers:

Emergency Telephone Number: 112

Helpline: 016

Immediate 24-hour information, advice and assistance

Phone: 016 / Text: 900 116 016

Email: [email protected]

General/Emergency helplines for domestic violence survivors

  • 24-hour helpline: +34 971178989
  • Whatsapp: +34 639837476
  • mobile app: AlertCops

Institut Balear de la Dona (IB DONA): Woman’s Institute for the Balearics - Ibiza and Formentera

Team of social workers, psychologist and lawyers who support women who have suffered sexual assault or domestic abuse. Legal advice also available by appointment only. A refuge is available upon request until the survivor can secure safe accommodation or in the case of tourists, return to the UK (bed capacity is limited and is not guaranteed).

  • 24-hour helpline (English Speaking is limited): +34 971178989 or +34 971195607
  • email: [email protected]
  • address: Social Services Building ‘Cas Serres’, Carrer de Cosme Vidal Llàser, Ibiza 07800
  • opening hours: Monday to Friday from 8:00am - 2:00pm

UFAM

Unit within Policia Nacional in Ibiza Town dedicated to crimes of sexual assault, gender and domestic violence against women.

  • emergencies: 091

EMUME

Unit within Guardia Civil dedicated to cases of sexual assault, gender and domestic violence against woman and minors.

  • emergencies: 062

Formentera: townhall domestic violence assistance

General information, assistance, emergency shelter for survivors, emotional support and other services

  • 24-hour emergency line: +34 630 083 042 or +34 971321271
  • email: [email protected]
  • English cannot be guaranteed
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