Streamlined asylum processing for children’s casework (accessible)
Updated 20 December 2024
About this guidance
This guidance provides information on Streamlined Asylum Processing (SAP) within children’s asylum casework. This approach was first put in place from 17 March 2023. This guidance provides information on making asylum decisions under streamlined asylum processing and the changes to how we implement the duty to trace a family. References to SAP in this guidance relate only to the Children’s Casework process.
This guidance is applicable to initial asylum decisions only. This guidance is not applicable where the claimant has provided further protection or human rights representations following the refusal or withdrawal of an earlier protection or human rights claim. Decision-Makers must continue to refer to and apply the guidance on Further submissions in those cases.
This guidance is for the cohorts specified and other outstanding claims within children’s casework will continue to be progressed through the current processes in place.
The application of this guidance to Syrian children has been paused. We are reviewing the situation relating to the ongoing events in Syria and will issue an update in due course.
You must read this guidance and be aware of other key guidance products, in particular the Asylum Policy guidance on:
- Asylum interviews
- Asylum decision-making prioritisation
- Assessing credibility and refugee status in asylum claims lodged before 28 June 2022
- Humanitarian protection
- Family asylum claims
- Family tracing
- Dependants and former dependants
- Refugee and humanitarian protection leave
- Pending prosecutions in asylum claims
- Processing children’s asylum claims
- Withdrawing asylum claims
- Implementing and serving the decision
You must also refer to the relevant country policy and information notes.
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This guidance replaces any previous guidance on SAP for children including cohorts now eligible for any claims through this route.
Contacts
If you have any questions about the guidance and your line manager or senior caseworker cannot help you or you think that the guidance has factual errors, then email Asylum Policy.
If you notice any formatting errors in this guidance (broken links, spelling mistakes and so on) or have any comments about the layout or navigability of the guidance then you can email the Guidance Rules and Forms team.
Publication
Below is information on when this version of the guidance was published:
- version 3.0
- published for Home Office staff on 11 December 2024
Changes from last version of this guidance
Revisions have been made to this guidance to:
- incorporate an extension of the SAP to include claims made from 7 March
- include changes to the high grant nationalities in scope - Vietnam is no longer in scope of the policy. South Sudan is now in scope of the policy
- include references to the additional notification of SAP letter
- include references to a trial of Introductory Questions as part of the SAP
Background
The Home Office is committed to ensuring asylum claims, where admissible, are correctly decided in accordance with our international obligations under the Refugee Convention and the European Convention on Human Rights (ECHR), in a timely and sensitive way and on an individual, objective and impartial basis.
The asylum provisions in Part 2 of the Nationality and Borders Act 2022 (NABA) came into force on 28 June 2022.
All asylum claims made on or after 28 June 2022 will be considered and processed in accordance with NABA whilst any remaining claims made before 28 June 2022 will be considered under previous applicable legislation and asylum policies. All asylum claims will be determined in line with the relevant legislation and rules that are applicable to them based on the date the claim was made.
SAP was created to help clear the backlog of asylum claims.
It is in children’s best interests to have their claims determined as quickly as possible. SAP meets our obligations under section 55 of the Borders, Citizenship and Immigration Act 2009 by reducing uncertainty about the outcome of an asylum claim by providing quicker decisions to those individuals considered under this process.
SAP was extended on 17 July 2023 to claims made from 28 June 2022 to 6 March 2023, and further extended on 6 November 2024 to claims made from 7 March 2023, with the view to progress all claims within this cohort to an initial decision faster, reducing the total backlog of outstanding asylum claims.
SAP focuses on claimants from the top high grant countries for children’s casework. Given that grant rates fluctuate, the countries included are subject to change and will be regularly reviewed. Currently the top high grant countries in children’s casework which will be included are Afghanistan, Eritrea, South Sudan and Sudan. Please refer to Migration statistics - GOV.UK (www.gov.uk) for further information.
The intention of the process is to meet with a child early in the process to seek information that enables us to progress their case as efficiently as possible. To facilitate this the Preliminary Information Meeting was introduced. For further information, please see Preliminary Information Meeting.
Once a PIM has taken place it may be possible, in some cases, to omit a substantive asylum interview where a positive decision on a claim can be taken based on the evidence available from the PIM. However, where an interview is necessary to decide the claim, a substantive asylum interview may be undertaken to ensure that decisions are being taken efficiently.
If it is not possible to grant refugee status following a completed PIM, then a substantive asylum interview should be arranged for the child. A completed
Statement of Evidence Form (SEF) is no longer required under these circumstances. If a child undergoes a PIM and there is sufficient evidence to grant Humanitarian Protection only, then the child will also receive a substantive asylum interview. The Immigration Rules set out circumstances in which a substantive asylum interview can be omitted.
No decision to refuse protection status for a child will be made on the basis of a PIM alone.
Changes have been made to how we process and conduct the duty of the Secretary of State to trace the members of an unaccompanied minor’s family. This obligation will still be fulfilled however it may now be completed by another team rather than decision makers within the Home Office depending on the circumstances of the case, such as where a lack of a family support network is not material to the protection claim. This is a change from what is set out in the current Family tracing guidance. The child will still benefit from family tracing, where it is appropriate to do so, as this will be conducted separately by other trained members of staff. The changes to the duty to trace families for unaccompanied children apply only to children in scope of the streamlined process identified within this guidance. Children from other nationalities must continue to be processed in line with the Family tracing guidance.
The streamlined asylum process will help ensure efficient allocation of Home Office resources and expedite decision making for eligible applicants; freeing up our workforce’s time to make more decisions for children whilst maintaining the priorities of accuracy and high-quality decisions.
A substantive decision should not be made in an asylum case where the person would be subject to inadmissibility action as an EU national, or where the third country inadmissibility policy applies. See Inadmissibility: safe third country cases and EU and EEA Asylum claims for further information in respect of children.
Consequently, streamlined asylum processing does not apply to inadmissible claims. A claim should only be considered for streamlined asylum processing if it has been confirmed that the asylum claim will be considered substantively in the UK.
Policy intention
The policy objective is to deliver a firm, but fair, and efficient asylum system that ensures those who need protection are granted as soon as possible to start to integrate and rebuild their lives in the UK, whilst identifying those who should not benefit from a grant of protection status. Making an asylum decision following a PIM without a substantive asylum interview (for positive decisions only based on sufficient evidence being available after meeting the child), or completing a targeted / shorter interview (with the PIM information ensuring this can be more focussed), or completing a fuller interview where appropriate to do so, will ensure that claims are considered without unnecessary delay. These changes are intended to reduce delays in the asylum system for children through the lack of sufficiently completed Statement of Evidence Forms (SEF) being returned to case progression teams within the specified 60 days.
For cases where an interview is needed following the PIM our objective is to progress and complete this event as quickly as practicable.
Relevant legislation
Section 55 of the Borders, Citizenship and Immigration Act 2009 requires the Home Office to carry out its existing functions in a way that takes into account the need to safeguard and promote the welfare of children in the UK. Please see Processing children’s asylum claims guidance for more relevant legislation and legal frameworks in respect of children.
Current UK asylum law is derived from a range of sources; international and European Law, primary and secondary legislation, the Immigration Rules (which are in turn supported by policy and guidance), and a substantial body of caselaw. For more information, please see the ‘Relevant Legislation’ section of the Assessing credibility and refugee status in asylum claims lodged before 28 June 2022 guidance and Assessing credibility and refugee status guidance after 28 June 2022.
Changes to the standard process
Cohorts within streamlined asylum processing
The changes to the process for considering claims within children’s asylum casework are outlined below. Children’s asylum casework processes relate to claimants who made their claim for asylum as a minor (under the age of eighteen years). This includes claims from accompanied asylum-seeking children (AASC) and unaccompanied asylum-seeking children (UASC). AASC for these purposes are children in the care of relatives in the UK, who have claimed asylum in their own right and are not included in a family claim for asylum.
All claims being processed by the designated Decision-Making Units (DMUs) to consider children’s casework, who meet the criteria for consideration under a streamlined asylum process, are eligible for inclusion. This includes claimants awaiting an initial decision who claimed asylum, regardless of the date of claim, who are now over the age of 18 but made their asylum application whilst a minor.
The SAP is intended for the processing of claims from the current top high-grant nationalities within children’s casework. These currently include claims made by nationals of Afghanistan, Eritrea, South Sudan and Sudan in children’s casework.
In certain circumstances, it may not be suitable to undertake a PIM due to the complexities relating to the case therefore an assessment will be undertaken prior to scheduling the PIM, this may occur during the initial triage stage or once the Introductory Questions have been received. Where a case is not appropriate for streamlined asylum due to the individual circumstances/complexities and where processing through this route has been discontinued, a letter will provided to the claimant notifying them.
Preliminary Information Meeting
The Preliminary Information Meeting (PIM), is a meeting which will be held between the claimant and a Home Office decision-maker in the presence of a Responsible Adult. The purpose of the PIM is to gather information proactively from a meeting with the child specifically for the purpose of progressing their claim.
Arranging the PIM
The Children & Secondary Case Progression Unit (CSPU) will identify cases that are suitable for a PIM to be conducted. Once identified, this team will issue the SAP notification letter to inform the child that they are being considered under SAP and provide the Introductory Questions, which are initial questions being trialled to gather security and family information. This is to ensure that the SAP is the correct operational process. Completion of these questions is voluntary and if not completed the questions will be asked at the PIM. The completion of the Introductory Questions will ultimately aid PIM efficiency enabling staff undertaking the PIM to focus on the
merits of the protection claim. The Introductory questions can be completed by the Responsible Adult without the need for a legal representative, but where a legal representative is representing the child, they will be provided the Introductory questions to complete.
Once a case has been triaged by the Children and Secondary Case Progression Unit (CSCPU), a recommendation that the case is suitable for a PIM will be sent to the Central Interview Booking Team. For claimants who are in the care of the local authority, the Central Interview Booking Team will notify the Responsible Adult and send the PIM invitation letter whereas with accompanied claimants, the claimant will be notified. If there is a Legal Representative recorded on Home Office systems with a completed Letter of Authority received by the Home Office, then an invitation to attend the PIM should also be sent to them. The Responsible Adult details should already be recorded on Atlas following completion of the Welfare Form. In most cases this is likely to a be an employee from a local authority, or a family member for AASC.
The Responsible Adult will make arrangements for the child to attend the PIM. The location should be private and can include, but is not limited to, appropriate office space within a local authority or NGO office. With respect to the remote interview process the local authority will assess and be responsible for determining the most suitable and appropriate location for the PIM, given that they have responsibility for the care and welfare of the child. Although the PIM is not considered to be an asylum interview, the existing Remote Asylum Interview Process will continue to be utilised to enable the PIM to be undertaken remotely via video conferencing where a local authority is signed up to the Remote Asylum Interview Process. Please see the Processing children’s asylum claims guidance for more information on the use of video conferencing.
If the child wishes to hold the PIM in-person, the Central Interview Booking Team should be notified by the Responsible Adult with the reasons for why this is necessary so that arrangements can be made to facilitate this within a Home Office building.
An interpreter should be provided by the Home Office where an interpreter is required to conduct the PIM.
The Central Interview Booking Team when arranging the PIM will confirm any gender-specific requests when scheduling the PIM to ensure the claimant is comfortable sharing information. This can include either a male or female interpreter and/or Home Office Decision-Maker conducting the PIM efforts to attempt to accommodate this request should be made. The Responsible Adult must notify the team progressing the case using the contact details from the PIM invitation at least three days before the PIM is due to be held with any requested preferences.
There is not currently a specific timeframe on when the PIM should occur as individual circumstances will vary which will be taken into account, but as a guide we advise that a PIM is not conducted until a UASC has been in the care of a local authority for at least 2 weeks. For AASC (as defined above) who are not in the care
of a local authority, it is advised that a PIM is not conducted until at least 2 weeks has elapsed since the registration of their claim at an Asylum Intake Unit.
During the PIM
At all stages of the process, but with particular emphasis when obtaining and then assessing evidence from a child, Home Office staff must take account of the need to safeguard and promote the welfare of the child as expressed in section 55 of the Borders, Citizenship and Immigration Act 2009.
A Responsible Adult must be present at the PIM. The PIM will be conducted by a Decision-Maker who has received training to consider asylum claims from children.
The Decision-Maker should use their skills obtained during training to interview and interact with children within the PIM, however, the PIM is not considered to be an interview.
A legal representative is permitted to attend the PIM, however the presence of a legal representative is not required and a PIM will not be delayed to ensure the attendance of a legal representative where a Responsible Adult is already present.
At the beginning of the PIM, Decision-Makers must confirm:
- the identity of the child – you must ask the claimant to show their Application Registration Card (ARC) card – you must perform a visual check with the ARC card to ensure the photograph, name and reference number matches Home Office records and the individual attending the PIM – please see Asylum interview guidance for cases when the child is unable to produce an ARC card
- that a responsible adult is available – a responsible adult must be present for the PIM to go ahead
- the details of anyone else attending the PIM – anyone else attending the PIM will also need to have their details checked and recorded, (including a check that they are properly authorised to act)
- that the child feels comfortable, and that any specific health and emotional needs are acknowledged and addressed
- the local authority email address to serve the outcome of a potential positive decision
Decision-makers must check at intervals throughout the PIM that the child feels comfortable and where necessary, consult with the Responsible Adult, however the expectation is that the PIM is not a lengthy event so in many cases it should be completed before a break might be needed. However, the child, and the Responsible Adult on their behalf, can request breaks during the PIM.
All information will be recorded on a Preliminary Information Meeting template form. This template will include space for the Decision-Maker to record their own questions relevant to the child’s case and also include pre-populated questions to establish the
basis of the claim for asylum, the claimant’s nationality and identity (if appropriate) as well as relevant welfare and safeguarding questions.
With the trial of the Introductory Questions, the following areas have been included as an annex of the PIM, and should be completed by the decision maker where the introductory questions are not returned, or not fully completed, given completion of these questions in advance of a PIM is voluntary:
- security questions
- family details
The decision-maker should also ask questions to establish whether it is appropriate to initiate the checks to trace family as outlined in the Family tracing guidance.
During the PIM, if evidence emerges meaning that it would not be in the best interests to proceed (for example, vulnerability or complexity of the case), the decision maker should suspend the PIM. This will be considered on a case-by-case basis and any appropriate referrals should be made. The child will be notified in due course of the next steps to progress their case.
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The PIM should not be audio recorded. The decision-maker should share a written copy of the completed Preliminary Information Meeting template with the claimant. The child, or the Responsible Adult on their behalf, should be provided with a copy of the written transcript shortly after the PIM, and this will usually be by email or post.
After the PIM
If, having established and considered the relevant material aspects of the claim at the PIM, the decision-maker considers it is possible to grant refugee status to the child, the asylum decision should be served in the usual way. Please see the Processing children’s asylum claims guidance for more information. Details of decision service by email for the responsible adult may be found on the front page of the PIM.
The PIM is an opportunity for the decision-maker to consider granting asylum on the basis of the evidence gathered. Should significant discrepancies or inconsistencies emerge, the decision-maker should not challenge these at the PIM but assess whether they need to refer the case to the Central Interview Booking Team to schedule an interview. This is not, however, intended to prevent a decision-maker from making any necessary referrals (for example, safeguarding or welfare) on the basis of evidence gathered at the PIM.
In assessing a child’s credibility from the PIM, the decision-maker should attach weight to evidence in line with the child’s circumstances and the context in which it was provided along with any underlying factors. If it is considered that the evidence provided at the PIM significantly undermines the claim for asylum – and, therefore, a positive decision cannot be made – the child should be given the opportunity to address any gaps in their evidence and clarify any issues at the substantive asylum interview.
The decision-maker should not refuse a child protection status following a PIM on the basis of the evidence gathered. If there is not enough evidence to grant protection status following a completed PIM, then the child will be notified in due course following the PIM and will receive a substantive asylum interview on another date.
The child will also receive an asylum interview if there is only evidence available following the PIM to grant Humanitarian Protection. The interview required could be a substantive, targeted or shorter interview depending on the level of information and evidence already received in the PIM or via other means.
Please see Processing children’s asylum claims guidance for more information on Responsible Adults and video conferencing for remote settings.
Family tracing
The Secretary of State has a duty to trace the family of unaccompanied children under regulation 6 of the Asylum Seekers (Reception Conditions) Regulations 2005 (the 2005 regulations). This duty is currently performed by decision-makers.
The changes to streamline the asylum process saw changes made to how we operate the duty to family trace for the cohorts identified within this guidance only. Family tracing is removed from the decision-maker (aside from their role in asking relevant questions about this topic at the PIM) and instead is conducted by other Home Office colleagues in a specified team who assist within the DMUs with duties to progress cases (currently known as the Children and Secondary Case Progression Unit). An exception to this is where a decision to grant will only be able to be made where family tracing is unsuccessful. As the decision outcome is reliant upon the family tracing outcome, in these instances, family tracing will be conducted by the decision-maker.
Only the people conducting the efforts to trace family is changing. The way in which family tracing checks are performed will remain in line with the current Family tracing guidance.
Home Office staff conducting the efforts to trace family members of unaccompanied children will receive training to perform this task.
Family tracing will only be conducted where it is appropriate to do so as outlined in the existing Family tracing guidance. Consideration will be given to whether it is
appropriate to trace family of the unaccompanied child based on available evidence, this will include the information provided at the PIM.
If it is considered that it is not appropriate to undertake checks to trace family as outlined in the existing guidance, then the child will receive a letter notifying them of the decision not to initiate family tracing checks.
A child will receive a letter separate to their asylum decision which will inform them of the outcome of the efforts to family trace, or to confirm where it has not been considered appropriate to initiate family tracing.
The outcome of family tracing will also be decoupled from the asylum decision. This should allow for claimants to receive grants of protection status, where it is appropriate to make this decision, sooner than they may do in the current process given there can be delays whilst decision-makers fulfil the obligation to trace family members.
Family tracing within children’s casework for cohorts not identified within this guidance will currently remain the responsibility of decision-makers but we will keep this under review and may widen to other cohorts in the future.
Please see the Family tracing guidance for more information of how family tracing is conducted. When reading the Family tracing guidance, in respect of cases outlined within this guidance please read ‘decision-maker’ to read as ‘Home Office employee’.
Processing children’s asylum claims guidance Family tracing guidance
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Trafficking / Modern Slavery indicators
If there is reason to suspect that a child seeking asylum may be a potential victim of modern slavery, Home Office staff must refer to Modern slavery: Statutory guidance for England and Wales and Non-Statutory guidance for Scotland and Northern Ireland. This modern slavery guidance includes details on how to refer potential child victims of modern slavery to the national referral mechanism.
The relevant National Referral Mechanism (NRM) and Duty to Notify referral forms are available here: Report modern slavery – GOV.UK.
An NRM referral does not prevent an assessment of someone’s asylum claim. If someone is eligible for refugee status or humanitarian protection, then Home Office staff can grant protection status or refuse the asylum claim with a right of appeal, even if there is an outstanding NRM reasonable or conclusive grounds decision as to whether they are a victim of human trafficking or modern slavery.
For further information, please see the statutory guidance in relation to Modern Slavery.
Safeguarding
Protecting vulnerable adults and children is a key cross-cutting departmental priority and safeguarding is everyone’s responsibility. If you believe that anyone may be in danger at any stage of the asylum process, you need to take immediate action to ensure their safety. In all circumstances a referral should be made to the Safeguarding Hub and advice sought on case progression, in line with the asylum casework process.
Please see the ‘Safeguarding’ section in the Assessing credibility and refugee status in asylum claims lodged before 28 June 2022. Assessing credibility and refugee status guidance for asylum claims lodged on or after 28 June and the Processing children’s asylum claims guidance for further information.
You do not have to stop making the asylum decision whilst a safeguarding issue is investigated. However, if there is information to suggest that a claim should not be considered as part of the streamlined asylum process, refer the case to the Safeguarding Hub and seek advice from a Technical Specialist or Senior Caseworker.
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Consideration of the asylum claim
All decisions on asylum claims must be taken in accordance with Part 11 of the Immigration Rules and the published asylum policies, for example Processing children’s asylum claims, Assessing credibility and refugee status, Humanitarian protection and Refugee and humanitarian protection leave.
Exclusion
There are some exceptions to the obligation to provide protection based on the conduct of the claimant.
If you identify that someone may fall for exclusion under Article 1F of the Refugee Convention or that Article 33(2) of the Refugee Convention may be applicable, then it will not be appropriate for the claim to be processed through the streamlined asylum process by Asylum and Human Rights Operations. Instead, the case should be referred to relevant teams such as FNORC to examine the issues relating to exclusion.
For more information about the application of Article 1F and 33(2) in respect of children please see the Processing children’s asylum claims guidance.
For more information about the application of Article 1F and 33(2), please see the Asylum Policy Instruction on Exclusion.
If you are unsure about whether the criteria are met to refer the claim outside of the streamlined asylum process, please speak to your line manager.
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Omitting the substantive interview where protection status can be granted
Under Paragraphs 339NA(i) of the Immigration Rules, a decision to grant refugee status or humanitarian protection can be taken without conducting a substantive interview where sufficient evidence is available. Where the claimant does not qualify for refugee status or humanitarian protection, a decision must not be made without a substantive interview even if the claimant qualifies for discretionary leave or another kind of leave to remain (unless one of the other criteria in paragraph 339NA is met). This is to ensure that the claimant has an opportunity to advance their claim and explain all their reasons they wish to remain in the UK.
Under Paragraph 352, of the Immigration Rules any child aged 12 or over who has made a protection claim in their own right must be given the opportunity to be interviewed about the substance of their claim before a decision is taken.
The opportunity for a personal interview may be omitted for a child aged 12 or over where:
- the child is unfit to be interviewed; or
- the child is unable to be interviewed; or
- protection status can be granted to the child without an interview based on the evidence available; or
- one of the exceptions in paragraph 339NA applies.
Evidence can be provided during the PIM that confirms someone’s identity, nationality, and the core material facts of their claim. Claimants may have also submitted documents in support of their claim for example family, or civil identification documents, arrest warrants, court documents, political membership cards, letters of support from religious leaders / community groups, newspaper articles, social media printouts, photographs, medical evidence. You must also consider the contents of any Statement of Evidence Form, if one has been submitted, when considering whether the substantive asylum interview can be omitted.
Whilst the burden is on the claimant to provide evidence, Decision-Makers must assess the available evidence and, if appropriate, refer to the relevant team to invite claimants to submit further information to help substantiate certain aspects of their account. As part of this, Decision-Makers should refer to the relevant country information. Further information from the claimant may be requested in writing where you decide that to do so is likely to be more efficient than interviewing the claimant.
In order to decide whether the claimant qualifies for protection status based on the evidence available, you must consider the Assessing credibility and refugee status and Humanitarian protection guidance.
High-grant countries
Streamlined asylum processing is intended to be used for the processing of cases from claimants from the top high-grant nationalities in children’s casework.
This is on the basis of their current high-grant rate of protection status (refugee status or humanitarian protection) due to the current security and humanitarian situation in those countries. All these nationalities have a grant rate of over 95%. Please see Migration statistics - GOV.UK (www.gov.uk) for more information. Whilst this is the threshold for inclusion in the model currently, this, along with the countries included, is subject to change and will be regularly reviewed.
The Home Office currently assesses it could be appropriate to omit substantive interviews from nationals of Afghanistan, Eritrea, South Sudan and Sudan in children’s casework following a PIM where sufficient evidence is available to confirm nationality and there are no other factors that would mean a substantive interview was required, for example considerations related to exclusion.
Omitting the substantive interview following a PIM will only be appropriate where you have decided that the claimant is a national of these countries and they have met the correct standard of proof to substantiate the claim and having considered the relevant Country Policy Information Note, you have decided that the claimant qualifies for protection status. Where the claimant’s nationality is unconfirmed based on the evidence available, then you must refer the case to the relevant team to seek further evidence or interview the claimant.
Other types of claims
Omitting substantive interviews is not limited to the nationalities noted in the high- grant countries section and can be done in-line with paragraphs 339NA and 352 of the Immigration Rules on a case-by-case basis.
Other reasons for omitting the substantive asylum interview
There may be other common circumstances where it is appropriate to omit the substantive asylum interview.
Medical cases
As stated in Paragraph 339NA(vii) of the Immigration Rules, it may be appropriate to omit the substantive interview, where there are medical issues that prevents the claimant from attending or participating fully in a substantive interview.
However, interviews must not be suspended or cancelled solely on the basis that a claimant has informed the Home Office that they intend to seek medical evidence in support of their asylum claim. You must consider any relevant medical issues in conjunction with asylum claims and follow the Medical evidence in asylum claims guidance, in particular see ‘Requests to delay substantive interviews’ section. See ‘non-attendance due to illness’ section of the Conducting asylum interviews guidance for further information.
Cases where an interview is necessary
Where you are unable to grant protection status on the basis of the information available before an interview (from the Preliminary Information Meeting, and the Statement of Evidence Form where one has been submitted) and the required information cannot be sourced via another method, such as writing to the claimant, and there are no other reasons why the interview should be omitted in accordance with Immigration Rules Paragraph 339NA, you must refer the case to the relevant team who will proceed to interview the claimant.
Any interview must be conducted in accordance with the guidance on Asylum interviews.
Targeted interviews
Where further information is required to ascertain a claimant’s nationality, following the PIM a targeted interview may be completed. A targeted interview is a substantive interview for the purposes of paragraph 339NA and therefore you must refer to the Asylum interview guidance.
Targeted interviews will predominantly be used to ascertain a claimant’s nationality, for example where insufficient evidence has been provided to confirm that the claimant is the nationality they claim to be. These interviews will typically be shorter in length than a usual substantive interview as they focus on the specific area of nationality in order to obtain the information required to make an asylum decision.
A targeted interview is not indicative of the final determination of the asylum claim and may lead to a grant of protection status, other form of leave to remain, or refusal.
Shorter interviews
Where limited further information is still required to ascertain a small number of the claimant’s material facts following the PIM, you should conduct a shorter interview. This may be on issues relating to fundamental aspects of the individual’s asylum claim, for example a Convention reason (such as religion) or a claimant’s journey to the UK.
Shorter interviews will involve asking questions which will help you to assess the credibility of certain elements of the asylum claim. You should probe for further information that cannot be obtained through documentation, a PIM, or by writing out for further information.
If the interviewing officer considers that they have sufficient credible evidence to make a positive protection decision to the required standard of proof, then the interview should be concluded.
A shorter asylum interview is a personal interview for the purposes of paragraph 339NA of the Immigration Rules and is not indicative of the final determination of the asylum claim and may lead to a grant of protection status, other form of leave to remain, or refusal.
When targeted and shorter interviews are not appropriate
A substantive interview must be conducted where you determine that more substantial information is required regarding the claim than can be determined in a targeted or shorter interview. The need for a substantive interview may be identified based on the evidence available pre-interview, such as evidence provided in a PIM, or during a targeted or shorter interview. As no legal representative is required to be present during the PIM, a child will not be asked about any adverse credibility concerns at the PIM. If there is any information that requires further probing and investigation, then a full substantive interview will be conducted that examines all the necessary and relevant aspects of the asylum claim. This may include where vulnerability factors such as safeguarding, trafficking, modern slavery indicators, criminality or security concerns become apparent. Information obtained during the PIM may therefore be tested at a longer, substantive interview, in line with the Asylum interview guidance. This enables the Home Office to undertake its key duties and functions and affords the claimant a reasonable opportunity to explain any inconsistencies or discrepancies with known information.
A substantive asylum interview is a personal interview for the purposes of paragraph 339NA of the Immigration Rules and is not indicative of the final determination of the asylum claim and may lead to a grant of protection status, other form of leave to remain, or refusal.
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Granting protection status and permission to stay
For further information on granting protection status and permission to stay please refer to the guidance on Refugee and Humanitarian Protection Leave and Implementing and Serving the Decision.
For further information on implementing and serving asylum decisions, please refer to the guidance on Drafting, implementing and serving asylum decisions.
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