Take up and use of the Universal Credit Advance Payment
Qualitative research to understand how claimants make decisions about taking the Universal Credit Advance Payment and how they use it.
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This research looks at:
- the formal and informal forms of financial support claimants have access to and receive during their first assessment period
- how claimants decide whether or not to take an advance payment and how much to receive
- what understanding claimants have of the advance payment when deciding whether or not to take it
- what information claimants receive about advance payments and their future Universal Credit (UC) award; the impact this has on decision making and any additional information claimants would benefit from
- where claimants go for information and support about the advance payment
- what claimants use advance payments for and what their financial priorities are during the assessment period
- what impact taking the advance payment has on claimants’ finances in the long term