Research and analysis

Understanding multi-stage journeys and what enables them

Study into multi-stage journeys including the factors that enable people to plan and carry them out successfully.

• From: Department for Transport
• Published: 26 September 2024

Documents

Understanding multi-stage journeys and what enables them

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Details

Qualitative research into multi-stage journeys, journeys which involve more than one stage and one or more modes of transport.

Fifty-six people completed a one-week diary of their journey experiences, using their mobile or on paper. They also took part in an initial 30-minute interview and a final 45-minute interview.

The sample was purposively selected to represent a range of personal characteristics and journey experiences. It included 33 interviews with people who had a health condition or disability.

The research was conducted by Ipsos on behalf of the Department for Transport between October 2023 and March 2024.

Published 26 September 2024