Welsh language: caseworker guidance
Tells HM Passport Office staff about services offered to Welsh speaking customers.
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This guidance tells HM Passport Office staff about dealing with Welsh speaking customers.
Updates to this page
Published 18 December 2009Last updated 18 November 2022 + show all updates
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This guidance has been updated to reflect the change in our sovereign from Her Majesty Queen Elizabeth II to His Majesty King Charles III.
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Accessible version added.
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Updated guidance with a minor formatting change on page 6.
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First published.