Guidance

Windrush passport applications and questions: caseworker guidance

Tells HM Passport Office staff how to examine passport applications and respond to customers affected by the Windrush scheme.

From:
HM Passport Office
Published
19 December 2022
Last updated
10 December 2024 — See all updates

Documents

Windrush passport applications and customer questions

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Details

This guidance tells HM Passport Office staff how to examine passport applications and respond to customers affected by the Windrush scheme. It also covers questions from the media, Members of Parliament and United Kingdom Visas and Immigration (UKVI).

Updates to this page

Published 19 December 2022
Last updated 10 December 2024 + show all updates

  1. Updated to clarify how we record when a Windrush customer may not need to attend a citizenship ceremony.

  2. This guidance has been updated to clarify how examiners must send the Windrush letter.

  3. First published.

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